
Lexus of Warwick
Warwick, RI
Filter Reviews by Keyword
By Type
Showing 347 reviews
I just wanted to share my first experience with Lexus of Warwick service department as I purchased a Brand new 2025 Lexus LX600 F Sport on July 28 2025 from Gabby who was outstanding from start to finish.. Warwick service department as I purchased a Brand new 2025 Lexus LX600 F Sport on July 28 2025 from Gabby who was outstanding from start to finish...so,now was hoping for the same experience with the service department and I must say that Peppino my service advisor was absolutely amazing from when I first drove inside the service area..he was at my door to greet me with a smile...so knowledgeable with regards to the Lexus brand...a honest gentleman who has integrity and respect for his customers and is a true professional in every way:) Peppino, kept me informed throughout my service and also provided me with a loaner vechilce which was Brand new.! Peppino, is a HUGE asset to the Lexus brand and to Lexus of Warwick as he truly loves his job and takes the time and care with your vehicle throughout your vechilces service appointment! So delighted with Peppino and many thanks to him for a outstanding overall experience...I found a new home from sales, the sales manager, Gabby and Geoff and now Peppino, in service department...it doesn't get any better than Lexus of Warwick Rhode Island!! They definitely want to earn your business from sales to service support and the masters technicians!! I'm so happy that I finally found a complete dealership that's not lacking in customer service support!! Thank you, again Peppino...looking for to my next service with you! Kind regards, William D Hart 😊 More
Excellent staff! Everyone there was so informative and kind I would definitely recommend this dealership to anyone looking for a high-end vehicle. They were wonderfu Everyone there was so informative and kind I would definitely recommend this dealership to anyone looking for a high-end vehicle. They were wonderful. More
Very well organized and efficient operation. Gives the impression they will clear any and all obstacles that could get in the way of the customer getting what they want. Salesman wa very knowled Gives the impression they will clear any and all obstacles that could get in the way of the customer getting what they want. Salesman wa very knowledgeable and not overbearing. More
Everyone was wonderful at the dealership. Gabriella was very knowledgeable, friendly, and easy to understand. The sale was smooth and quick with the electronic paperwork and tech assistance. Gabriella was very knowledgeable, friendly, and easy to understand. The sale was smooth and quick with the electronic paperwork and tech assistance. More
The sales person Joe was so care and throught full. .made like family I give him a10 rating or above.yes I would definitely tell everyone. Lexus sales person Joe is a 10 plus .made like family I give him a10 rating or above.yes I would definitely tell everyone. Lexus sales person Joe is a 10 plus More
It’s always 5+ experience at Lexus of Warwick service Rep Jason is great , the tech team made a video of my service repair which gave me confidence of work done assessment of the overall condition , I wa Rep Jason is great , the tech team made a video of my service repair which gave me confidence of work done assessment of the overall condition , I was impressed how well my 6 yr old vehicle undercarriage looks & functions . Before leaving Jason laid out a plan for my cosmetic wheel repair with next service & they would provide a loner car for a 2 day time period . Economy and great service are why I come back . Lounge and showroom area are exceptional, More