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Lexus of Wichita - Service Center

Wichita, KS

4.8
47 Reviews

47 Reviews of Lexus of Wichita - Service Center

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July 04, 2025

Great communication throughout the interaction. Fast service with constant updates. The car was returned extremely clean. More

by Bhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosalie Isern
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

It was a pleasant experience. James and everyone I came in contact with was courteous and friendly. Thank you More

by dpeebles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gallardo
June 30, 2025

Jeff Kasting is a great resource for Walser. The lot guy / driver (Jared?) very personable and responsive. I am not a fan - very Anti Drive flat tirews. they are noisy and do not ride we More

by tategg4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vy Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kastlning
June 28, 2025

Always pleased. James takes his time in explaining what my vehicle needs. He’s always pleasant More

by jfirsching
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G
June 28, 2025

Long term customer. Service is great and James explains all work with expertise. Job well done! More

by tdrich54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Lain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vy Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

The staff was very professional. I was very satisfied with the service. I would recommend. More

by PMCKESEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Lain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vy Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

our account rep was very helpful and communicated with us. he made the experience much better. More

by ron.e.sellers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember
June 27, 2025

Jeff was great with information and letting me know when my car was ready. Thanks More

by janetast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vy Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Service is always top notch. I had a tire issue that was not corrected the first time but was taken care of in a timely manner. More

by gbcurry11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Lain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vy Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosalie Isern
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Job was done on time and they were professional and courteous. I will return. Again More

by aroot2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kasting
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