Lexus of Wichita - Service Center

I waited over 3 hours for oil change. Toooo long. There wasn’t anyone working on my car most of the time. Toooo long. There wasn’t anyone working on my car most of the time. More

Had car 1 1/2 mos in shop 3 weeks total $2600 . Didn’t not want to meet half in repairs. When I finally got my car returned, someone stole my son‘s bracelet off my rearview mirror he has since pass Didn’t not want to meet half in repairs. When I finally got my car returned, someone stole my son‘s bracelet off my rearview mirror he has since passed on. It was sentimental. I’ve made three phone calls. Not one phone call has been returned. Will never use this dealership again. More

The services is always top notch on very dependable vehicles. There is not reason to go anywhere else. vehicles. There is not reason to go anywhere else. More

All service done in timely manner and service advisor did a good job explaining everything. a good job explaining everything. More

As always excellent customer service! !! I won't buy any other car than a Lexus at Walser. !! I won't buy any other car than a Lexus at Walser. More

Miss the loaner car. Was told 1.5 hours, I was there for 2.5. The massage chairs and a car wash are nice but an extra hour want planned that morning and glad I was able Was told 1.5 hours, I was there for 2.5. The massage chairs and a car wash are nice but an extra hour want planned that morning and glad I was able to work remote. More

The service dept handled our oil change and maintanance work in a professional and timely manner. work in a professional and timely manner. More

Excellent service from this Lexus dealership. As always! Took care of my car promptly and kept me informed along the way. Always like working with Jeff. As always! Took care of my car promptly and kept me informed along the way. Always like working with Jeff. More

Great experience, easy from beginning to end. Thank you for making it so easy every time I come in for service! Thank you for making it so easy every time I come in for service! More

My wife and I are always treated very well by the service staff, especially James. Our Lexus’s are very well taken care of. staff, especially James. Our Lexus’s are very well taken care of. More