Lexus of Winter Park

Exemplary service, from start of transaction to delivery of vehicle. This is my 4th Lexus the service provided by Omar & Charles is BY FAR the best we have had. My hope is that everyone could experience the of vehicle. This is my 4th Lexus the service provided by Omar & Charles is BY FAR the best we have had. My hope is that everyone could experience the service we were thrilled to be apart of10 out of 10! More

Thank you so much to my sales "team" Charles Ream & Dan Warrew! For creating an overall amazing car buying experience. Drove from work to Winter Park and drove away with the car I wanted in no time at all Warrew! For creating an overall amazing car buying experience. Drove from work to Winter Park and drove away with the car I wanted in no time at all. When they roll out the red carpet to deliver your car, it's because they are the best!! If you are in the market for a Lexus, this is the dealership to go to! Well worth the drive. Charles and Dan went above & beyond for me and I would recommend them to anyone !! More

Charles was receptive, heard exactly what I asked and needed and was most kind throughout this car buying process. I would recommend him to anyone in the market for a Lexus. He’s excellent. Thanks for needed and was most kind throughout this car buying process. I would recommend him to anyone in the market for a Lexus. He’s excellent. Thanks for such an efficient and hassle free experience!! More

Phenomenal service starting from the beginning with Adam Internet Specialist, who kept in contact with me while I shopped online vehicles of my interest...very professional and went above and beyond to make Internet Specialist, who kept in contact with me while I shopped online vehicles of my interest...very professional and went above and beyond to make sure I was able to see the vehicle I wanted in person. To Kyle the salesman who showed me the car and made sure I was well taken care of and who was very informative about the vehicles, to David who made every step of the process as easy and painless as possible, thank you for being so kind! And to Everett in Finance who was also great! Everyone mentioned made this car shopping experience a great one and felt very comfortable the whole time! Thank you again Adam for connecting all the dots for me, I am a very pleased customer driving home the car of my dreams! :) More

Follow-up on my negative review I wrote a negative review about this dealership recently. Shortly thereafter, I received a call from Silvia Mickle in Guest Relations. She was very I wrote a negative review about this dealership recently. Shortly thereafter, I received a call from Silvia Mickle in Guest Relations. She was very professional and seemed to really care about the problem I had when I got a new lease in early May. Within two or three days and some negotiations, she handled the situation in a manner that was appropriate and fair. I've been dealing with Lexus of Winter Park for 25 years and, because of the outcome with my issues, I will continue doing business with them. I was very upset about what happened and was actually yelling at her, but I told her not to take it personally. I told her I didn't mean to be rude to her and I knew she wasn't the one making the rules. She responded by telling me that she understood and that I wasn't being rude but that I was only being passionate. She did a great job. I never had a problem with my salesman, Allen MacDonald or the sales manager Lorraine Mantero. They were both very pleasant to work with. I would definitely recommend Allen if you're in the market for a new Lexus. More

This is my first Lexus purchase. Charles was awesome, very knowledgeable and friendly. He was not pushy I like that. I love my new car and it was a pleasurable Experience. very knowledgeable and friendly. He was not pushy I like that. I love my new car and it was a pleasurable Experience. More