Lexus of Winter Park

Excellent, quick and professional service. Great teamwork as well, thank you very much from the Molina and Paz family. Great teamwork as well, thank you very much from the Molina and Paz family. More

Best dealership I’ve ever dealt with! Excellent customer service, great people! Thank you to Chanlin and Brian for listening to my wants/needs and exceeding my expectations! Definitely re Excellent customer service, great people! Thank you to Chanlin and Brian for listening to my wants/needs and exceeding my expectations! Definitely recommend Lexus of Winter Park! More

There is a first time for everything! For a while , my wife and I were talking about getting a new vehicle but its been a sellers market, and we have been dragging our feet. On Monday For a while , my wife and I were talking about getting a new vehicle but its been a sellers market, and we have been dragging our feet. On Monday I was driving by Lexus of Winter Park and seen they had 4 Acura RDX's , so I pulled in to have a look. Craig Hutchinson met me and really impressed me by not pressuring me and by having a tremendous knowledge base of all the autos available. I told him I would go home and see the wife about their offerings, so he gave me his card. After returning home (2 hour drive to Polk county) my wife agreed to drive back to Winter Park and look what he had. So I texted Craig and he had the cars ready for us when we arrived. My wife did her research over the past weeks so she had a good idea of what she wanted to pay. Craig and his manager met my wife's target price, and for the first time ever we went to a dealer to look a artmobile, and ended up buying it and driving it away the same day. Thanks Craig and all the staff of Lexus of Winter Park for such a low stress and no pressure buying experience! We have now put Lexus of Winter Park on our only dealer to shop at. We will be recommending you to our family and friends in from now on. More

I am writing another review for Chanlin Sok and Brian. I got my new Lexus RX 350 on Feb 16 and now that I’ve had it a few weeks, I appreciate more than ever, the excellent experience I got from Chanlin an I got my new Lexus RX 350 on Feb 16 and now that I’ve had it a few weeks, I appreciate more than ever, the excellent experience I got from Chanlin and Brian. They anticipated the things I needed and wanted more than I did. As I drive my new car, more than ever I realize what an excellent car and business experience I got. At the time I wanted a different color of interior, but the light gray was available without waiting many months, and I’m even very happy and glad I got that interior. I hope you, the reader, get the picture, I am 5 stars + happy with Chanlin Sok, Brian and Winter Park Lexus Dealership. They are the best. If you’re looking for great service see these two sales associates and get exactly what you went for. More

I had the most amazing experience purchasing my 2022 NX 250 from this dealership, Shephine, Gregory and Gabriel are a tripod of a team and really went above and beyond with their customer service and getti 250 from this dealership, Shephine, Gregory and Gabriel are a tripod of a team and really went above and beyond with their customer service and getting me the trade in and values I wanted. Please retain these 3 amazing employees as they are truly and asset to Lexus Courtney Ward More

Candy is sweet, amazing, and extremely thorough! With the shortage of inventory, I expected to wait months for a new car so my expectations were not very high to start with. Candy found me the perfe With the shortage of inventory, I expected to wait months for a new car so my expectations were not very high to start with. Candy found me the perfect car within a couple of days but I wasn't quite ready to sign. Once I let her know I was in fact ready, she was up and texting me new car pics as soon as they were offloaded from the delivery truck! Lol! Candy Wu is definitely the sales agent that you want in your corner! She will get you exactly what you are looking for in Way less time than you could have ever imagined possible! Trust Me on this one! She is truly a valuable asset to Lexus of Winter Park! Once Candy found me the perfect new car...Chanlin swooped in with all of his amazingness and sealed the deal with a sweet offer on my trade-in! Both Candy and Chanlin made this typically stressful process Super Easy and Stress-Free! Car found...Deal sealed...and New Car was delivered to my home! All in less than 8hrs! Thank You Candy and Chanlin!! You guys are RockStars!! New Customer for Life! Carla J More

Recently purchased a 2022 NX 250 from Lexus of Winter Park. It was such a stress free and easy experience. Our product specialist, Craig, was very knowledgeable about the brand and fantastic to work with Park. It was such a stress free and easy experience. Our product specialist, Craig, was very knowledgeable about the brand and fantastic to work with—he was very thorough in explaining the car and the features when we came to pick it up. He even FaceTimed with us the next week when we called asking a question about something we couldn’t find on the car. David, the sales manager, was a pleasure to work with. And Brian from finance was very personable and willing to sit and answer all of our questions as we went through signing the paperwork. If you are looking for a stress free and straight forward experience, I highly recommend going in and seeing Craig at Lexus of Winter Park. I highly recommend this dealer! More

So this former fabulous Lexus dealership joins the ranks of the few who are putting themselves first and choosing that the customer base they have already is worthless to them when they can take advantage o of the few who are putting themselves first and choosing that the customer base they have already is worthless to them when they can take advantage of others to reach the goals they need. Folks remember first and foremost the Manufacturer DOES NOT/ HAS NOT & WILL NOT adjust the price of sale to said dealership, vehicle markup is SOLEY based on the choice of an individual dealership now whether other dealers around them influence these poor choices or they went ahead and made it themselves it's still entirely wrong and will leave a lasting impression on who they are as a business. In this case they are now taking a MSRP $68k Lexus IS500 and marking it up $40k to make a total of $108k which whomever takes this will NEVER be able to "catch" up on market values because a $40k DEALER markup does not hold ANY positive equity. Let's now give this dealer a chance to take a few steps back to reality that exists within the customer base they have worked on for many years, do not be fooled!!! HOLD THIS DEALER ACCOUNTABLE FOR THE POOR ACTIONS THEY CHOOSE FOR THERE OWN CUSTOMERS!!!! More

Chanlin and Phi were fantastic! Really knowledgeable, informative, friendly, and enthusiastic! Buying at this dealership has been my best experience! It was easy and did not take long! They are very eage informative, friendly, and enthusiastic! Buying at this dealership has been my best experience! It was easy and did not take long! They are very eager to please! More