
Lexus of Woodland Hills
Woodland Hills, CA
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I had great experience with Service Department just recently. They update my software and that message does not pop up anymore. Farah Nassiri is the best!!! recently. They update my software and that message does not pop up anymore. Farah Nassiri is the best!!! More
I have had very good experiences with the service but this time it took long time for just a simple alignment. The agent explained that they were behind and I understand that but it took 4 hours with no this time it took long time for just a simple alignment. The agent explained that they were behind and I understand that but it took 4 hours with no update. I called 3 times to finally could talk to somebody!! Still I am not the one give you 1 or 2 stars. More
This dealership is very aggressive with text and phone calls even after I asked not to be contacted since I have purchased a car already from somewhere else. I came to the dealership after a call wit thi calls even after I asked not to be contacted since I have purchased a car already from somewhere else. I came to the dealership after a call wit this location and to test drive a car, after waiting for 20 minutes, I was told to come back since the car was in the shop Yet Carlos kept calling and texting from other phone numbers days and week after I kindly asked not to be contacted. This dealer is a joke and do not trust them with your information. More
Bought a pre-owned Lexus NX last May from this dealership and had the pleasure of dealing with Nikolay. He let us took our time to check, test drive the car then gave us all the important information we need and had the pleasure of dealing with Nikolay. He let us took our time to check, test drive the car then gave us all the important information we need to make our decision. There is no pressure whatsoever making a decision while dealing with him. He made sure we are comfortable and happy with our decision. This guy went above and beyond to make the experience a memorable one (in a good way). To the point where he went around the parking lot just to find us a pair of valve caps that are missing on the car that we just purchased (this is way past business hours). He truly went out of his way to satisfy every request, needs and expectations we had. The financing process with Sogol is the icing on top. She gave us all the options without any pressure and worked with us on some add ons we decided to get. Overall the best dealership experience by far. More
Jake made buying our new Lexus a pleasure. He was very friendly and knowledgeable. I walked out of another Lexus dealership because of the high pressure tactics they used. No one tried to he p He was very friendly and knowledgeable. I walked out of another Lexus dealership because of the high pressure tactics they used. No one tried to he pressure at Woodland Hill dealership just good professional friendly service. More
I have purchased five vehicles from Lexus of Woodland Hills since 2016 and every time I have had an amazing experience. Everybody treats me so well. Honestly, I’ve never had a problem ever with Lexus of Hills since 2016 and every time I have had an amazing experience. Everybody treats me so well. Honestly, I’ve never had a problem ever with Lexus of Woodland Hills always a top notch, experience, smooth and easy and I’m grateful for it More
One of the best car buying experiences I’ve had. They made it fast and efficient, finance manager was friendly and explained and answered all my questions. They made it fast and efficient, finance manager was friendly and explained and answered all my questions. More