Back

Lexus of Woodland Hills

Woodland Hills, CA

4.8
723 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

Directions

By Type

Showing 723 reviews

August 15, 2025

I have dealt with Sherri for many years and she has always provided me with excellent care. More

by Joan.degelsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Aug 18, 2025 -

Lexus of Woodland Hills responded

Thank you, Joan! We're thrilled to hear about your positive experiences with Sherri. Providing excellent care is our priority, and it's wonderful to know she's made such a lasting impression. We appreciate your loyalty and support! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

August 15, 2025

I had great experience with Service Department just recently. They update my software and that message does not pop up anymore. Farah Nassiri is the best!!! More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farah Nassiri
Aug 18, 2025 -

Lexus of Woodland Hills responded

Thank you, Gary! We’re thrilled to hear about your positive experience with our Service Department. Farah truly goes above and beyond for our customers. If you need anything else, feel free to reach out! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

August 13, 2025

I have had very good experiences with the service but this time it took long time for just a simple alignment. The agent explained that they were behind and I understand that but it took 4 hours with no More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do
Aug 14, 2025 -

Lexus of Woodland Hills responded

Sam, We appreciate both your patience and your feedback. It's clear that we can provide faster service and better communication. We will be addressing our team about this and we look forward to providing you with the 5-star service that you deserve at your next visit. See you then. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

August 12, 2025

This dealership is very aggressive with text and phone calls even after I asked not to be contacted since I have purchased a car already from somewhere else. I came to the dealership after a call wit thi More

by pcmte
Recommend Dealer
No
Employees Worked With
Carlos Lopez-Hernandez
Aug 13, 2025 -

Lexus of Woodland Hills responded

Thank you for your feedback. We never want to be any annoyance, but we also want to make sure we're following up with guests. We'll be sure to take this into account when it comes to reaching out to customers. Should you like to discuss this or anything else further, please contact General Sales Manager, Gus Briones at 818-616-6638 or gbriones@lexusofwh.com. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 19, 2025

Bought a pre-owned Lexus NX last May from this dealership and had the pleasure of dealing with Nikolay. He let us took our time to check, test drive the car then gave us all the important information we need More

by Iza Santos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NIKOLAY OPARIN
Jul 21, 2025 -

Lexus of Woodland Hills responded

Thank you for sharing your fantastic experience, Iza! We’re thrilled to hear that Nikolay and Sogol made your car-buying process enjoyable and pressure-free. Your satisfaction is our top priority, and we appreciate your kind words. Enjoy your Lexus NX! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 18, 2025

Good service Car was clean and service was on time Thank you. Ly for your help More

by AFHAOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do
Jul 21, 2025 -

Lexus of Woodland Hills responded

Thank you for your kind words! We’re thrilled to hear you had a great experience with our service and that Ly was able to assist you. Your satisfaction is our top priority, and we look forward to serving you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 16, 2025

I took my Lexus 350H in for some warranty work. Everything went well from beginning to end. More

by Vicki A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Jul 17, 2025 -

Lexus of Woodland Hills responded

Thank you, Vicki! We're thrilled to hear that your experience with the warranty work on your Lexus 350H was smooth and positive. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 03, 2025

Jake made buying our new Lexus a pleasure. He was very friendly and knowledgeable. I walked out of another Lexus dealership because of the high pressure tactics they used. No one tried to he p More

by drjmini
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Handel, Tamer Askarieh
Jul 07, 2025 -

Lexus of Woodland Hills responded

Thank you for your fantastic review! We're thrilled to hear that Jake provided you with a friendly and pressure-free experience. We strive to make every customer's visit enjoyable, and your feedback truly means a lot to us. Enjoy your new Lexus! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 02, 2025

I have purchased five vehicles from Lexus of Woodland Hills since 2016 and every time I have had an amazing experience. Everybody treats me so well. Honestly, I’ve never had a problem ever with Lexus of More

by Simontoby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kami Steppes
Jul 03, 2025 -

Lexus of Woodland Hills responded

Thank you for your wonderful feedback! We’re thrilled to hear about your positive experiences with us. Your loyalty means a lot, and we’re here to make every visit as smooth and enjoyable as possible. Looking forward to seeing you again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 01, 2025

One of the best car buying experiences I’ve had. They made it fast and efficient, finance manager was friendly and explained and answered all my questions. More

by byoungpark714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Galileo Portillo, Jorge (Georgio) Reinoso, Jay Navard, Warren Nunn, Tina Guemiksizian, Anthony Polin, Armen Karapetyan, Christian Mader, Arman Chivichyan, Ryan Crook
Jul 02, 2025 -

Lexus of Woodland Hills responded

Thank you for your wonderful feedback! We're thrilled to hear you had a fast and efficient car buying experience with us. Our team is dedicated to providing exceptional service, and it’s great to know they met your expectations. Enjoy your new car! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

1
...