Lia Toyota of Wilbraham

My experience at Lia Toyota of Wilbraham was very good. Shawn (Roberge) was very knowledgeable, patient, and had a good sense of humor! I did not feel pressured to buy the vehicle. After buying the car, Sh Shawn (Roberge) was very knowledgeable, patient, and had a good sense of humor! I did not feel pressured to buy the vehicle. After buying the car, Shawn sat with me in the car and helped me set up all my screen options. More

Quick transaction. I bought the vehicle within 2 hours. Just what I expect. No hassle I bought the vehicle within 2 hours. Just what I expect. No hassle More

Shane Jones Was very polite and helpful He explained to us everything carefully and with very good patience answered all my questions He was very professional and very knowledgeable with the details o to us everything carefully and with very good patience answered all my questions He was very professional and very knowledgeable with the details on the service that my vehicle had He is a very smart person And I believe he has potential More

The service was fine. Could’ve done a little better job when they did the ceramic coating. Could’ve done a little better job when they did the ceramic coating. More

I was so pleased with the whole process. I met with Mark Poirier who guided me through and helped me choose the best option for me. His knowledge was invaluable. Everyone at the dealership I met with Mark Poirier who guided me through and helped me choose the best option for me. His knowledge was invaluable. Everyone at the dealership was accommodating and friendly. Richard was also helpful with all the paperwork. I can't say enough good things about this experience. More

Mike wroth was excellent to work with. Even though they didn't have exact car I wanted on site Mike was able to get it there within a week and kept in constant contact with me. I also wan Even though they didn't have exact car I wanted on site Mike was able to get it there within a week and kept in constant contact with me. I also want to mention Amy in service she went above and beyond for my first interaction with them to get my inspection More

Great service , special shoutout to Amy Takorian, David Pedraza and Richard Greenaway. My experience with them was great, they let me feel welcome and gave me the option for the right vehicle. I am satisfi Pedraza and Richard Greenaway. My experience with them was great, they let me feel welcome and gave me the option for the right vehicle. I am satisfied and grateful for the excellent customer service they provided. My appreciation to those 3 individuals at Lia Toyato of Wilbraham. More

My service experience was excellent. My service advisor Nicole Bourassa took the explained to me in full detail of the service process. Nicole contacted me with the recommend service op My service advisor Nicole Bourassa took the explained to me in full detail of the service process. Nicole contacted me with the recommend service options after the inspection of my vehicle in a timely manner. I was notified earlier than I expected when my vehicle was ready for me to pick up. Her professionalism was great throughout the process. More

Great service from Goncalo Costa. I received the best service from him. He is a great sales man I received the best service from him. He is a great sales man More

David Greenlaw is awesome! Very friendly and helpful without being pushy. He offered his recommendations and suggested things that could wait until the next visit, as well. Very friendly and helpful without being pushy. He offered his recommendations and suggested things that could wait until the next visit, as well. More