Liberty Auto Plaza - Service Center

When I bring my Murano in for service it is ready for me to pick it up at the promised time and they always wash my car. Their service center department works together as a team. I've never been disapoint to pick it up at the promised time and they always wash my car. Their service center department works together as a team. I've never been disapointed with the quality of work and there is always a person to meet and greet me when I drop off or pick up my SUV. I am totally satisified with this dealership. More

I own a 2000 VW Beetle so it has been a long time since I bought it. I am rating service over 11 years. Bill Barnicle is great with service. I always rate him tops. I also tell VW if he leaves I will leav bought it. I am rating service over 11 years. Bill Barnicle is great with service. I always rate him tops. I also tell VW if he leaves I will leave. He knows what he is doing. Mike Sperry is also great. Don't ever lose these two men. They know service. I am a female and trust them. More

We have serviced/purchased 3 Volkswagens(one sedan and two wagons) with Liberty since 2001 even though others may be closer geographically. I think that says it all! two wagons) with Liberty since 2001 even though others may be closer geographically. I think that says it all! More

I did not buy my Golf from this dealership (moved here after I bought my car), but I have had a my car serviced here three times. One service was a scheduled maintenance, and the other two were unschedule after I bought my car), but I have had a my car serviced here three times. One service was a scheduled maintenance, and the other two were unscheduled visits. In each case, I was able to get an appointment quickly. The service manager (xxxx, I can't remember his name now) was very polite and full of good advice about my car. Once they even gave me a ride to work. Overall, I am very pleased with their work and the way they treated me. I would recommend their service department to my friends. More

Always availabe and helpful, making good suggestions and helping with my tough schedule.LOVE MY VW BUG CONVERTIBLE--almost 8 years old now! If this were not my last car, I would buy another bug at Liberty b helping with my tough schedule.LOVE MY VW BUG CONVERTIBLE--almost 8 years old now! If this were not my last car, I would buy another bug at Liberty because of the care and service. Eve More

I have purchased two cars from Liberty Auto and each experience has been a good one. I really trust and value the service at Liberty Auto. The sales people are very pleasant and efficient. I would buy n experience has been a good one. I really trust and value the service at Liberty Auto. The sales people are very pleasant and efficient. I would buy next car there. I wish however the rates for certain parts were not so expensive. All in all, I feel comfortable bringing my car for services. More

Bought my VW convertible from Liberty in 2004. Have always taken it there for service. Bill and Mike are hands down the best service guys I have ever dealt with!! They go out of their way to help me. always taken it there for service. Bill and Mike are hands down the best service guys I have ever dealt with!! They go out of their way to help me. I had a lot of electrical issues with my bug when it was still under warranty and they kept at the problems and eventually they were fixed. Too bad that every time my car needs work it is something major!! I plan on buying another VW from Liberty just to have Bill and Mike handle the service work on my car! More

Don't really remember who I bought my 2007 Jetta from back in 2008, but I do remember the service guys, Bill and Mike. I have to admit since my warranty ran out, I don't go to the dealership for rep back in 2008, but I do remember the service guys, Bill and Mike. I have to admit since my warranty ran out, I don't go to the dealership for repairs because dealership prices in general are waaaaaay too high, but when I did go there, Bill and Mike were super friendly and helpful. It a credit to them that I can still remember their names. I am terrible with names. I would continue going to Liberty just for those guys if I could afford to! Kate More

The service department here is simply as good as it gets. Never a problem, always done correctly. The service is outstanding, but the attention by the sales people is equal. Never a problem, always done correctly. The service is outstanding, but the attention by the sales people is equal. More

I went here for a standard 3000 mile maintenance for my Nissan 350z. I had a single instruction for them. "Don't touch my wipers". I use Rainex Latitudes, and was in fact going to purchase a rear wi Nissan 350z. I had a single instruction for them. "Don't touch my wipers". I use Rainex Latitudes, and was in fact going to purchase a rear wiper at Target while I waited (my wife had her car there for this purpose). I got back and guess what? They replaced my rear wiper with a crap dealer wiper and charged me for it. I took the wiper off and threw it away and put on my Rainex Latitude. How could this be a mistake? It said clearly on the invoice what my instructions were. I verbally told the person taking receipt of my car my instructions. When I brought this up with the cashier, she was rude beyond belief. The maintenance staff had already went home for the day. After I complained, the maintenance supervisor called and snarled a message demanding I call him on my voice mail. It's not about the cost, I couldn't care less about a $15 wiper. It's about the way they choose to do business. I will never be back, and they can keep their $15. And it's a xxxx of a way to do business in a recession. The dealerships do nothing but whine, and yet this is how they treat people. To further enforce that I am but a number to them, they sent me a mass emailing asking me to come to this site and report a positive experience about them. Is solitication of this kind even allowed by DealerRater? So congratulations, here it is. Completely clueless.... More