
Liberty Chevrolet USA
Villa Rica, GA
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15 Reviews of Liberty Chevrolet USA
Do NOT take your vehicle to this location! I brought my 2021 Tahoe in for a mirror/camera replacement. Upon pickup I noticed they had scratched up the mirror assembly. Cody (service manager) l I brought my 2021 Tahoe in for a mirror/camera replacement. Upon pickup I noticed they had scratched up the mirror assembly. Cody (service manager) looked at the damage with me and stated the technician must have put it on a hard surface during the process and they would take care of the damages. Then when the new mirror came in I was advised I would have to take my vehicle to another location as they don’t have a body shop on site, I asked them to shuttle the vehicle to the location for me as I have work and they refused. I had to take time out of my day to drive 45 minutes away from my home to deal with this then while at the body shop what should have taken 30 minutes took 4 hours and all I was told was sorry this was not priority as it was not a paying job!!! (Again I did not get irate with anyone) Then today my check engine light came on and a few other things so I took it back to the dealership only to be turned away. When I spoke with the GM and asked why all he could say was we don’t see eye to eye on your vehicle. So in a nutshell shell they refused me service because I’m not the normal person who picks up their vehicle and says have a good day…I actually inspect the repair area to make sure it’s good before leaving the property. Seems they don’t want to be responsible for issue they cause when they have your vehicle in their possession! I would advise you to take photos/videos of your vehicle upon drop off and to check your vehicle when you pick it up!! Very shady dealership!!! More
The service and parts department are like no other! ! Very polite, nice atmosphere, and great attitude! Good job done well. Won’t get this treatment at Mike bell Chevrolet!! ! Very polite, nice atmosphere, and great attitude! Good job done well. Won’t get this treatment at Mike bell Chevrolet!! More
We came here after Mike Bell service department didn’t replace our steering wheel in TWO appointments yet they put it on our service order that they did it. Bull. Liberty was amazing. I arrived at 7:4 replace our steering wheel in TWO appointments yet they put it on our service order that they did it. Bull. Liberty was amazing. I arrived at 7:45a for an 8am appointment and had my car around 9am. Nykole was so sweet and attentive. I really appreciated their speed and service. Will definitely be coming back here. More
The service team was very courteous and professional. Everything was completed in less than an hour. No pressure to complete unnecessary additional services (which was refreshing). I will definitely be u Everything was completed in less than an hour. No pressure to complete unnecessary additional services (which was refreshing). I will definitely be using Liberty Chevrolet for my future service needs! More
Service department is a disscrase to the automotive industry to do this to a Recon Marine Veteran of Afghanistan 2010. Very disappointed would never use this car dealership again. industry to do this to a Recon Marine Veteran of Afghanistan 2010. Very disappointed would never use this car dealership again. More
Liberty is the Best place for me to take my car to be service. If I have any concerns with my car they make sure to check and fix it for me. During oil changes they let me know about different filters th service. If I have any concerns with my car they make sure to check and fix it for me. During oil changes they let me know about different filters that I may need. I appreciate Liberty Chevrolet. More
I bought my Yukon there the service was awesome I went to the service department 18 months later for service got the same professional service I would highly recommend liberty Chevrolet to everyone I would n the service department 18 months later for service got the same professional service I would highly recommend liberty Chevrolet to everyone I would never go to anyone else very happy with the service More