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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
685 Reviews

685 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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May 06, 2025

Easy drop off after hours. Kept me informed throughout the process. I really liked the video walk around (under the car). JM service rep also excellent communication. Great ser More

by TS Subaru owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
May 06, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

May 05, 2025

Jason Rose and the service department did an outstanding job taking care of us from start to finish. Clear precise understanding of the service needed More

by cote521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasen Rose
May 05, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

May 05, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback about your experience with our service department at Liberty Chrysler Dodge Jeep Ram! We truly appreciate your kind words about the team's clear communication and dedication to your needs. It's our goal to provide outstanding service, and we're thrilled to hear that you felt well taken care of. We look forward to seeing you again for any future service needs! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

May 05, 2025

The dealer found the problem. Had to order the part. I was informed of the progress. When the part came in, my car was fixed at the quoted price. I felt that the service peopl More

by judith_manning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
May 05, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 05, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review, Judith! We at Liberty Chrysler Dodge Jeep Ram are thrilled to hear that our service team was able to identify the issue with your vehicle and keep you informed throughout the process. It's great to know you felt well taken care of by our friendly staff. We appreciate your trust, and we look forward to assisting you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

May 05, 2025

My service representative, David, was great! He was polite and kept me updated with how the work on my car was progressing. He explained what they found while inspecting my car and made sugges More

by IAMGOOFY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 05, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 04, 2025

Great and friendly place to buy a car. I got a great deal on the truck I wanted More

by LAWRENCELAHR75
Recommend Dealer
Yes
Employees Worked With
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Liberty Chrysler Dodge Jeep Ram and found the perfect truck at a great deal. We appreciate your support and hope to see you again soon! Enjoy your new ride! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

May 03, 2025

As my other car’s dealer is now a franchise shop, it was so nice to come into Liberty Subaru and be treated how car dealerships used to, and should treat you More

by KDERCHINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your great review! We're thrilled to hear that your experience at Liberty Chrysler Dodge Jeep Ram reminded you of the excellent service that car dealerships should provide. We truly value our customers and strive to offer a welcoming and attentive environment. We look forward to serving you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

May 03, 2025

Justin greeted me and explained in detail all that they would do as part of this service checkup. The work was done quickly and as described. More

by EBROSBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in service ⭐️⭐️⭐️⭐️⭐️
May 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, Justin, for sharing your positive experience with us at Liberty Chrysler Dodge Jeep Ram! We're glad to hear that our team provided you with detailed information and completed your service checkup quickly and efficiently. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

May 03, 2025

David in your service department is a total keeper. I had horrific issues with my young 2021 Grand Cherokee that I purchased from you. It only has 45k miles on it. It didn't start 4 times this winte More

by mjanczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David In Service
May 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

May 03, 2025

Justin Mounce has always been helpful explaning repairs our car needs! Appreciate his patience with us! He takes good care of us! More

by EO65KO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the name of the man who serviced the car, ask Justin
May 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

May 01, 2025

Dan is amazing! Quick and easy. No complaints will recommend to anybody who wants a reliable and fast service. More

by Emily Alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Lacardie & Nate Kalisik
May 01, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, Emily! We appreciate your kind words about Dan and the quick, reliable service you received at Liberty Chrysler Dodge Jeep Ram. Recommendations mean the world to us! We look forward to serving you again in the future. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

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