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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
676 Reviews
Call Service Center (847) 362-5099

676 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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April 28, 2025

The service department at this dealership is expensive with a fair number of unnecessary charges added on. More

by WEBRAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
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Apr 29, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We understand your concerns regarding the service department and the pricing you experienced. At Liberty Chrysler Dodge Jeep Ram, we aim to maintain transparency and offer fair pricing. If you have further details to share or wish to discuss your experience, please feel free to reach out to us directly. We appreciate your input, as it helps us improve our services. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

April 27, 2025

Always able to have any issues fixed quickly and promptly. Brian helps with all of our questions! More

by Ozzie25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in Service
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Apr 27, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 26, 2025

My service is always good and the wait is usually about one hour for oil change. I actually needed another service while there.I like to see the video of them working in my car. Great service and nice staf More

by PIEPTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Apr 27, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you consistently have a good experience at Liberty Chrysler Dodge Jeep Ram. It's great to know you appreciate the quick service and the videos of the work being done on your car. Our team strives to provide excellent service, and your kind words motivate us to keep it up. We look forward to seeing you again for your next visit! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

April 24, 2025

Very courteous and easy check-in car was also washed and a general service inspection video provided More

by b.polhemus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 24, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

April 24, 2025

Excellent service. Friendly, and timely! Car was washed and left near and fresh both inside and outside. More

by LKUCHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Apr 24, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

April 24, 2025

Liberty Subaru is just the best! I know they will always take care of my car with professionalism, wisdom and courtesy!! More

by CANDACE_GURNEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce, service department
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Apr 24, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

April 21, 2025

Hector set up getting an issue I had with my car for taken care for me. The car was completed sooner than expected and they did a great job. More

by michael12343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Apr 21, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We are thrilled to hear that Hector was able to assist you with your car issue and that the service was completed ahead of schedule. At Liberty Chrysler Dodge Jeep Ram, we strive to provide top-notch service, and we're glad to know you had a great experience. We look forward to seeing you again! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

April 21, 2025

Rick Goodson did a great job ensuring warranty work was completed. He kept me informed and addressed all the issues that arose. Thank you. More

by jimschraderclan
Recommend Dealer
Yes
Employees Worked With
Rick Goodson
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Apr 21, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

April 20, 2025

The staff was extremely professional and ensured all of my service needs were met. It did take a bit longer than estimated but they did a great job. More

by hilty6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 20, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

April 20, 2025

Their check in was thorough, their greeting was cordial and their diagnosis was spot on More

by CMIKLAVCIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 20, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

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