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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
676 Reviews

676 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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April 20, 2025

I cannot say enough good things about Liberty Subaru or Justin Mounce, the Service Manager, who oversees the service done to my car. Justin and Fernando, the tech who performed the service on this visit, More

by mmason5858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce, Peter Golebiak, Damian Podgorski, Miguel (Finance Manager), Fernando (automotive tech), Charles (sales)
Apr 21, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We truly appreciate your kind words about Liberty Chrysler Dodge Jeep Ram and our exceptional team. It's great to hear that you have had such positive experiences with Justin, Fernando, and the rest of our staff. Your trust in us means a lot, and we're thrilled to know you love your visits. Please come see us again soon, and feel free to share your experience with others! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

April 19, 2025

I usually work with Justin Mounce and his customer service is outstanding. He makes sure everything is taken care of. More

by wvunavyflut04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
Apr 19, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 16, 2025

Initial service planning was great, but once vehicle was scheduled and delivered, it took an excessive amount of time to complete the work (multiple days), and cost was exceptionally high. Quality of work, More

by Dee Ingram
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Raia
Apr 16, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Dee, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 15, 2025

Steve was awesome. Great -service with a smile. Quick easy and professional. Thank you see you on the next visit! More

by Dman253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Friello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 15, 2025

I was lucky to have Steve as my service advisor,great guy to work with! Should I have any concerns with my Dodge I'll be sure to ask for Steve! More

by jgard1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaia Kostantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 13, 2025

Had the service department check my brakes on my Jeep compass. They quickly identified that my brakes were critically low and replace them very quickly while I was able to wait. They did a great job. I a More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 13, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 13, 2025

Always great service. Dan in sales and Brian in service take great care of me. More

by philcjensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Phil, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 11, 2025

Brian, My advisor, and Brad, the mechanic, are top notch. They always keep me. Informed on the status of my vehicle. They are kind, courteous, and very professional. I highly recommend Liberty for service More

by hooknem109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Spriggs, Brad Wetter
Apr 11, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 11, 2025

I was on a cross-country trip and needed routine periodic maintenance on my vehicle. Liberty was closest to where I was staying and able to get me in without an appointment, perform the maintenance and get More

by spangler0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in Service
Apr 11, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

April 08, 2025

Excellent experience in buying a Forester. I was given a good price for my trade-in. Congratulations to Elmer on retirement. I will miss him More

by MAAUSTON
Recommend Dealer
Yes
Employees Worked With
Ron
Apr 08, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.