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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
676 Reviews

676 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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March 28, 2025

In on time, out after a reasonable amount of time, with explanations of what was going on in between. I’ve no complaints! More

by debmodde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 28, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 26, 2025

I am always very satisfied with the dealership and all of its employees. Especially Justin Mounse More

by OPIE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 27, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you are always satisfied with Liberty Chrysler Dodge Jeep Ram and our team. Justin will be especially happy to know he made a positive impact on your experience. We look forward to serving you again soon! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

March 26, 2025

It was pretty good service we were able to get up and over minor obstacles. At the end of the day I still went home with my new car. More

by GONZALEZBRIANNA92255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaia Kostantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your feedback, Brianna! We're glad to hear you had a good experience overcoming those minor obstacles and left with your new car. At Liberty Chrysler Dodge Jeep Ram, we're dedicated to providing great service, and we hope to see you again soon! Enjoy your new ride! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

March 24, 2025

Liberty Subaru always does a great job when I bring our cars in. Timely, good communication.and, unlike many dealers, priced competitively. More

by djcollie03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t Know
Mar 25, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We appreciate your feedback and are thrilled to hear that you had a great experience with us at Liberty Chrysler Dodge Jeep Ram. We always strive for timely service and good communication while keeping our prices competitive. We look forward to seeing you again for your next visit! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

March 24, 2025

I’m not sure if this is a dealership issue or more of an issue with the corporate side of things but it took almost 3 to have my problem, diagnosed And fixed. While, I did have my car this entire time. It w More

by usslex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 26, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 23, 2025

Scott took care of me and did a good job! I left something in the back and held on to them for me to pick up! Thanks More

by bbuenik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 24, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

March 21, 2025

Nikko provided excellent customer service. He was very knowledgeable and promptly returned my call when I had a post service question. More

by jwpienta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikko Urbanio
Mar 22, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that Nikko provided you with excellent customer service and promptly addressed your post-service question. At Liberty Chrysler Dodge Jeep Ram, we strive to ensure our customers have a great experience. We hope to see you again soon! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

March 20, 2025

Well went in for recall. And told rep about antifreeze smell in truck when heat is on. Said no leak but continue to have smell and windsheild fogs up . Bummer such new truck More

by johnnied10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Greenlee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

We're sorry to hear you didn't have a fully satisfying experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 17, 2025

I normally have good service at this location, but not this time. It wasn’t a professional atmosphere at all. More

by HALEY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
Mar 17, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Haley, We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

March 17, 2025

Service was great! Justin Mounce is the BEST! Justin treats all his customers with respect and professionalism. thank you again! More

by GCSTEFANOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
Mar 17, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. Justin and our team appreciate your business and hope to see you again soon!

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