Liberty Ford Vermilion
Vermilion, OH
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I have purchased 4 brand new ford vehicles at liberty ford since 1993 that being 20 years.I have spent nearly 100,000 dollars there and have been completely sastified with products and service.My 2002 fo ford since 1993 that being 20 years.I have spent nearly 100,000 dollars there and have been completely sastified with products and service.My 2002 ford explorer which was purchased in 2oo2 for over 30,000 finally let me down after many great years, so being in need of a new vehicle my first thought time to go back to liberty ford in vermilion.I made a few calls speaking to Al a great salesmen worked with me to get a vehicle for my teenaged daughter and it ended up being a 2012 ford focus a certified preowned ford with a great warranty.I had a few concerns about the vehicle and a sales manager Ray kemmer insured he would take care of the concerns so after some back and forth conversations i felt like he was going to treat me like a valueable customer.I went ahead and purchased the car costing me about 17,600 dollars.I came back each day for the next 2 days to get the car and was happy my daughter got her dream car.Eight days after having the car my daughter took the car back to the dealer because the transmission was acting funny and service was closed so Ray the sales manager took the car for a ride and said something is wrong but its not a lincoln so i cant give you a rental car take it home andbring it back tommorrow.The next morning we took it to service and dropped it off and after about 4 hours service department said that the transmission is slipping and it would be atleast 3 days plus sunday to fix the 8 day old car we purchased for 17,600 dollars , NOT TO HAPPY NOW but it got worse no rental car.We wouldn't have bought a new car if we didn't need one so once again Ray Keemer sends a teenaged driver home with a car that has the transmission slipping.I dont know about anyone else but i bought a car that i thought would be safe and dependable for my daughter not a 500 clunker.Its a large car lot but no car for them to give us a loner car and are warranty says if the car will need to be kept overnight we will get a rental car.Beware of Ray once you buy a car you may be on your own. More

