Liberty Ford Vermilion

Satisfied! I brought my car in for a recall on the passenger airbag. From the first phone call until I walked out to my car after service was an easy, professio I brought my car in for a recall on the passenger airbag. From the first phone call until I walked out to my car after service was an easy, professional, and a great experience for me. They explained everything to me and how long it would take. I live close to 2 other dealerships (including the one I originally bought my car from) but I chose Liberty because their service department is the best around. They also provided me a rental which was awesome! Not many of the other "big" name dealerships do that. I feel so "pampered" when they give me my car back and they wash it too!! I have been burned by auto dealership service departments before so I am not very trusting but Liberty put my mind at ease. They made sure I was happy. More

Say transition Everyone has been Extremely professional and easy to work with ..very knowledgeable of products and worked out a great deal. Service was also very qu Everyone has been Extremely professional and easy to work with ..very knowledgeable of products and worked out a great deal. Service was also very quick and helpful. Great folks to deal with. thanks More

Excellent customer service Kind, friendly, and professional. I felt like Ryon in service truly want to help. I choose this service department over one closer to my house. Hands Kind, friendly, and professional. I felt like Ryon in service truly want to help. I choose this service department over one closer to my house. Hands down. More

Absolutely awesome experience Just wanted to give a 5 star, two thumbs up review for Liberty Ford and our salesman Bob. Actually, the entire team was fabulous. I absolutely hate de Just wanted to give a 5 star, two thumbs up review for Liberty Ford and our salesman Bob. Actually, the entire team was fabulous. I absolutely hate dealing with car dealerships and dealers, and was pretty nervous/skeptical walking in after a 1.5 hour drive with our two very young kids. I’ve done this before elsewhere and it was a TOTAL waste of time. Not today. Absolutely no sales pressure, Bob was very, very courteous, patient, helpful and really a pleasure to work with. Alex, the finance specialist was also AWESOME. They gave our kids some CarFax plush dolls to take home, allowed them to walk around her office, and just had a VERY patient demeanor. Liberty worked with us to get our payment where it needed to be, and we drove home with an AWESOME vehicle. I really couldn’t say enough positive things about our experience, and the next time we need a car, we will be happy to go through Liberty! Thank you for a great, painless experience. Bob, you were great to work with, as well as you, Alex. 10/10. More

great choice they will work with you to find a car to fit your budget. guarantee that you'll walk out very satisfied. i know that we did. you can't go wrong by mak they will work with you to find a car to fit your budget. guarantee that you'll walk out very satisfied. i know that we did. you can't go wrong by making a great choice. More

The good and the Bad Service department was very good, new tires, alignment, adjustments on drive shaft , all very good. The bad part was in the detail work. Top of fron Service department was very good, new tires, alignment, adjustments on drive shaft , all very good. The bad part was in the detail work. Top of front and side windows were not cleaned, water streaks left on instrument panel, making hard to see gauges. Areas around doors were not completely cleaned. all in all not really impressed with detaling for the cost. More