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Liberty Mazda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.9
1,804 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,804 reviews

March 03, 2026

Excellent. Service was on time and team kept me up to date on progress Great experience More

by bobbykowal
Recommend Dealer
Yes
Employees Worked With
Jason
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Mar 03, 2026 -

Liberty Mazda responded

We’re glad your Mazda CX-9 service appointment ran on time and that our team kept you informed throughout. We appreciate your feedback and look forward to helping with your next service.

March 02, 2026

Quick and seamless. Also very flexible since we rescheduled due to snow Appreciate always having the work explained along with the videos More

by LISSA.JOHNSON
Recommend Dealer
Yes
Employees Worked With
Jason
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Mar 02, 2026 -

Liberty Mazda responded

Our team was glad to adjust your appointment around the snow and keep your Mazda CX-5 service quick and clear. The video explanations help make every step transparent. Thank you for the five-star rating, and we look forward to helping again.

February 27, 2026

Everyone is always very nice. My car is done in time and I appreciate the videos throughout service. More

by Felicia.katwaru
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
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Feb 27, 2026 -

Liberty Mazda responded

It’s wonderful to hear our team consistently provides friendly service, finishes your Mazda3 on schedule, and keeps you informed with videos. Thank you for sharing your experience. We look forward to assisting you again.

February 27, 2026

The salesman was very knowledgeable and respectful. He made making the decision very easy for me. More

by ODAIN.RILEY28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Nolette
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2026 -

Liberty Mazda responded

It’s wonderful to hear our sales team’s respectful and informed approach made your choice seamless. Congratulations on your new Mazda CX-50. Let us know if there’s anything we can help you with down the road.

February 24, 2026

The service department was very helpful. Jason was great and got me in right away and coordinated getting the work done. More

by JACKIE.HOFFMAN
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Report | Print
Feb 24, 2026 -

Liberty Mazda responded

Thanks for the five-star rating. We’re glad our service team could fit your Mazda CX-5 in quickly and coordinate the work smoothly. Please reach out if there’s anything else we can do.

February 22, 2026

I believe the issue was resolved. Not sure at times when the temp gauge goes down a little when the heat is on. Just monitoring. More

by RMDEBE
Recommend Dealer
Yes
Employees Worked With
Jason
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Feb 24, 2026 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 19, 2026

Great to have an early morning appointment! Was in and out quickly for my scheduled maintenance. More

by zshaikh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2026 -

Liberty Mazda responded

Thanks for sharing your experience. It’s great to hear your early morning appointment for your Mazda was quick and efficient. We look forward to serving you again.

February 19, 2026

Excellent service! High professional attention and caring! Car service was done well and on time. Thank you! More

by mcolon50
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
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Feb 20, 2026 -

Liberty Mazda responded

We’re glad your Mazda CX-30 service was handled attentively and completed on time. It’s great to know our team’s care met your expectations. Thank you for the kind feedback!

February 15, 2026

Excessively expensive for zero effort and no repairs done You charged me almost $250 to tell me the coolant was low in my car you rip off artist I'll never buy a Mazda ever again because of the way you peopl More

by Jklangevin18
Recommend Dealer
No
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Feb 16, 2026 -

Liberty Mazda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

February 11, 2026

The dealership is ok to deal with They don't go above and beyond at all More

by pchris6307
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Report | Print
Feb 11, 2026 -

Liberty Mazda responded

Thank you for the opportunity to earn your business. It sounds like the service provided was satisfactory but we failed to exceed your expectations. We are always working on getting better. We look forward to connecting with you to learn more about your experience.

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