My Review Of Libertyville Chevrolet:
Alyssa in the internet dept was very nice and tried to be helpful. However, when it came time to talk numbers Bruce got on the phone. Now, for a little background, I am an out of state buyer (450 miles), and had a friend that lives closer than the 450 miles that I do, take a look at the car. He took time out of his day to dome a favor, and he found some minor issues with the car. However, when I brought them up to Bruce, he told me not to worry about things like cracked fog lamps, that on a car with miles (less than 30K) that was normal. My current car with 93K has perfect fog lamps, BTW. He said the cracks were insignificant. He was like this for every issue I brought up about the car. Again, none of them super big deals, but he essentially called me stupid for bringing them up. He was a very stereotypical Used Car Salesman. He was very condescending, rude, and cocky. Then Alyssa called me back to try to still work out a deal, even after Bruce told me not to bother working the numbers. Apparently, Alyssa is a better sales person than Bruce. Anyway, then they tell me that the price on the car was actually going up, but they would knock $300 off for me if I still wanted it. I made an offer and they said they would get right back to me. They never called back. Needless to say, I will not be buying a car from them. I would avoid this dealership at all costs, unless you want to be degrades, humiliated, treated like dirt, and like to play lots of typical used car games.
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