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White Plains Lincoln - Service Center

White Plains, NY

4.5
75 Reviews

75 Reviews of White Plains Lincoln - Service Center

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April 30, 2025

Dealing with the wonderful woman who handles the schedule is the best she makes it easier More

by mariazucaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia
April 18, 2025

Lincoln service starts when you enter. Everyone is friendly and the waiting area is nice and clean. More

by mariannamedeiros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Neglia, Jack Coughlin
April 16, 2025

The Lincoln White Plains service center provided a very good customer experience. Staff was professional and courteous! More

by marylangenau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenine Neglia
January 24, 2025

They took in my vehicle as soon as the issue occurred. The next day the problem was diagnosed and corrected. My car was delivered to my office - couldn’t ask for better service. Everyone was kind and prof More

by Marlena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen, Jack Coughlin
August 30, 2024

Wait time for service was later than scheduled. Delay when dropping off car. Once registered, service and staff were very good. More

by Pyezzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Coughlin
July 23, 2024

Great service department! !! Service advisor Jenine Neglia is the best!! Waiting Area is spotless!!! 5 Star service department!!! More

by Jmf2761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenine Neglia
July 20, 2024

This dealership provided great customer service when I brought my car in for the scheduled service. More

by marylangenau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxanne
July 16, 2024

Simply the best! Amelia and Angelina provided excellent customer service--fast, friendly and accommodating. They went above and beyond to make sure service was done i More

by Ljuncaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia and Angelina
June 02, 2024

Quick, easy, and convenient. Pleasure getting the appointment and met at the door with a representative who could not be nicer. More

by phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Coughlin
Jun 03, 2024 -

Lincoln White Plains responded

We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers! Please be sure to reach out if there is anything else we can do for you. Take care

March 05, 2024

Jen was great helping me with the service. Genuinely friendly and was accurate about the wait time. More

by Mooshik1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen
Mar 07, 2024 -

Lincoln White Plains responded

We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied working with John! Please be sure to reach out if there is anything else we can do for you. Take care!

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