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White Plains Lincoln - Service Center

White Plains, NY

4.5
75 Reviews
Call Service Center (914) 821-5648

75 Reviews of White Plains Lincoln - Service Center

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December 14, 2023

Great service. Brand new facility. Online booking and communication via text. Great big waiting area. I look forward to getting my car serviced here. More

by tjmilo0997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Coughlin
Report | Print
Dec 14, 2023 -

Lincoln White Plains responded

Hi, We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied with the service provided while at our dealership. We're glad that you had the opportunity to work with our team, who are dedicated to your safety and the condition of your vehicle! Please be sure to reach out if there is anything else we can do for you. Take care!

December 03, 2023

Great customer service. Everyone friendly and helpful. Angelic and Jenna very pleasant and knowledgeable. Thank you More

by gracemarie620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica
Report | Print
Dec 05, 2023 -

Lincoln White Plains responded

Hello! Your recommendation means the world to us as it's the highest form of compliment!! We have high standards when working with customers, and it's great to hear our team took such great care of you. We’re here to help if there is anything else you need.

November 29, 2023

Fabulous service person took care of us knowledge and made me feel she was there to help me More

by Carmen Antonetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Report | Print
Nov 30, 2023 -

Lincoln White Plains responded

Hello! Your recommendation means the world to us as it's the highest form of compliment!! We have high standards when working with customers, and it's great to hear our team took such great care of you. We’re here to help if there is anything else you need.

November 27, 2023

The young lady that helped me her name is Jen. She kept me up-to-date with what was going on with my car, very professional Very Knowledgeable telling me what was going on and how long it would ta More

by Arcollins1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenine Neglia
Report | Print
Nov 29, 2023 -

Lincoln White Plains responded

Hello! Your recommendation means the world to us as it's the highest form of compliment!! We have high standards when working with customers, and it's great to hear our team took such great care of you. We’re here to help if there is anything else you need.

November 22, 2023

The team is only periodically applied. Emails drop into a black hole as do texts. It takes complaining to get their attention and graciousness, then that drops off until the next complaint More

by HJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
several
Report | Print
November 17, 2023

Staff is always polite and professional, always a pleasure to visit Lincoln Service center. Excellent. More

by tone4just
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Staff at reception
Report | Print
Nov 20, 2023 -

Lincoln White Plains responded

Hello! Your recommendation means the world to us as it's the highest form of compliment!! We have high standards when working with customers, and it's great to hear our team took such great care of you. We’re here to help if there is anything else you need.

November 11, 2023

I take my Navigator to this dealership for service for the las three years. They run a very good and professional operation here. I like how easy it it’s done. More

by Rino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia
Report | Print
Nov 13, 2023 -

Lincoln White Plains responded

Hello! Your recommendation means the world to us as it's the highest form of compliment!! We have high standards when working with customers, and it's great to hear our team took such great care of you. We’re here to help if there is anything else you need.

November 08, 2023

I don’t know why they Disconnect my dash cam? . And why they switch my settings for the seats. More

by diegodiaz1921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Report | Print
Nov 29, 2023 -

Lincoln White Plains responded

Dear Diego, I’m very sorry to hear about your recent service experience at our dealership. We apologize about the inconvenience with your equipment and settings in your vehicle and appreciate your patience in resolving the issue. If you may have any additional questions or concerns please do not hesitate to reach out to me directly. With service in mind, Rob Aristy Service Manager RobertAristy@ThePremierCollection.com

November 03, 2023

This is the worst dealer I have ever seen in my life no good the service is very poor and very expensive I bring my car to service they kept it for 5 days never look at it I don’t recommended nobody to go More

by Hnatila14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
October 14, 2023

The service experience is second to none. The facility is very inviting and the people who work there are just amazing professionals. More

by Tomk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Multiple
Report | Print
Oct 20, 2023 -

Lincoln White Plains responded

Hello Tom! Your recommendation means the world to us as it's the highest form of compliment!! We have high standards when working with customers, and it's great to hear our team took such great care of you. We’re here to help if there is anything else you need.

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