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White Plains Lincoln - Service Center
White Plains, NY
75 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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75 Reviews of White Plains Lincoln - Service Center
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October 01, 2023
1st time for service tire rotation pressure was never checked went back watched mech put air I asked what PSI 32 well 2 out of 4 were correct how hard is it! Or they just don’t care! Won’t be going ba checked went back watched mech put air I asked what PSI 32 well 2 out of 4 were correct how hard is it! Or they just don’t care! Won’t be going back! More
by gina
Employees Worked With
N/A
September 26, 2023
Check in easy. Jen Is the best customer service rep I’ve ever dealt with. Her knowledge and experience speaks for itself. I had my car back by noon. The place is cl Jen Is the best customer service rep I’ve ever dealt with. Her knowledge and experience speaks for itself. I had my car back by noon. The place is clean. They serve coffee while waiting. And sent me home in a Lift. More
by Richardadlman
Employees Worked With
Jen Neglia
August 24, 2023
I called two days before my appointment to confirm that the dealership had the piece needed to fix my car’s recall. Over the phone, the auto parts section of the dealership confirmed that they did have the the dealership had the piece needed to fix my car’s recall. Over the phone, the auto parts section of the dealership confirmed that they did have the part. Then, I go to my appointment at 8:00am and am told at 10:30am that the dealership does not have the piece and that they need to order it. My appointment was on Monday and it is Thursday; they still have not called about the piece and rescheduling my appointment. Additionally, I do not understand how it took them 2 ½ hours to determine that they did not have the piece — time that I spent sitting in the dealership. I will be getting my car serviced at a different location moving forward. More
by Vdejesus124
Employees Worked With
Unsure
August 15, 2023
Amelia and the rest of the service dept. have been handling all our fleets needs with absolute excellence. They are absolutely committed to doing the job thoroughly and expeditiously. We w have been handling all our fleets needs with absolute excellence. They are absolutely committed to doing the job thoroughly and expeditiously. We would never go anywhere else. More
by NCPD
Employees Worked With
Amelia Aguero
August 14, 2023
Overall, the Lincoln White Plains service center exudes a commitment to excellence that is rare to find. It's not just a place for repairs; it's an embodiment of the luxury and sophistication that Lincoln ve commitment to excellence that is rare to find. It's not just a place for repairs; it's an embodiment of the luxury and sophistication that Lincoln vehicles represent. The staff's professionalism, the state-of-the-art facilities, and the unwavering dedication to delivering a premium service experience make this service center a true gem. I left Lincoln White Plains with my vehicle performing at its best and a sense of satisfaction knowing that my Lincoln is in the hands of experts who care. If you're seeking top-tier service that matches the caliber of your Lincoln vehicle, I wholeheartedly recommend experiencing the service at Lincoln White Plains. It's a testament to what exceptional automotive care should be – a blend of expertise, transparency, and unmatched luxury. More
by botem81406
Employees Worked With
I don't remember
