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White Plains Lincoln - Service Center

White Plains, NY

4.5
75 Reviews
Call Service Center (914) 821-5648

75 Reviews of White Plains Lincoln - Service Center

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August 02, 2023

They made sure they took care of my car, fixed it, & got a clean sparkling repaired car back to me in a very timely manner! Perfect service! More

by Denise Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenine
Report | Print
Aug 03, 2023 -

Lincoln White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

July 25, 2023

Representatives listened and were attentive to my concerns. They were polite and provided great customer service. More

by lscarter_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Jul 25, 2023 -

Lincoln White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

July 24, 2023

My repair was done as promised, and completed well within the time estimated. Excellent communication throughout the process. More

by KF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennie Neglia
Report | Print
Jul 25, 2023 -

Lincoln White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

July 03, 2023

Excellent customer service. ..would definitely recommend to all...extremely nice & very knowledgeable...very fast service! More

by Mishcap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia
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Jul 05, 2023 -

Lincoln White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

June 28, 2023

Fantastic white glove service. Car was perefectly and meticulously detailed, and i got a free lyft ride back, and they drove my car back to me when done. More

by simonPK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Donna Hyatt
Report | Print
Jun 28, 2023 -

Lincoln White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

June 09, 2023

Easy to schedule, professional and friendly staff, clean facilities. Will definitely take my car back for future maintenance/repairs. More

by elsieca
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Report | Print
Jun 13, 2023 -

Lincoln White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

June 07, 2023

Lincoln of white plains has a great service and sales team. It’s always a pleasure working with them. They make your day go smooth . Thanks More

by Popewarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lincoln white plains
Report | Print
Jun 09, 2023 -

Lincoln White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

June 06, 2023

Terrible, unreliable and untrustworthy dealership. Happy to mark up prices. The Service department is even worse. uncommunicative, unreliable and non-responsive. RUN AWAY More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
Report | Print
Jun 06, 2023 -

Lincoln White Plains responded

Bob, I am truly sorry to read about your recent experiences with our dealership and service department. We always strive to provide an exceptional vehicle purchase and ownership experience to our customers, and it seems that we have fallen short of this in your case. Please accept my sincere apologies for the issues you’ve encountered. While I have had difficulty locating your customer profile, we take every comment seriously and want to ensure that your concerns are directly addressed and rectified. I would be grateful if you could reach out to me personally to provide more details about your experience. I am including my contact information below so you can do so. I look forward to hearing from you and working together to restore your faith in Lincoln White Plains, an exclusive division of The Premier Collection. With Service in Mind, John DeAngelis Group Manager JDeAngelis@ThePremierCollection.com Direct: 914-570-3524

June 05, 2023

Excellent ,great service and very helpful. Made the experience very easy and very well executed with a great customer service More

by Rofernan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the name
Report | Print
Jun 06, 2023 -

Lincoln White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

Jun 06, 2023 -

Rofernan3 responded

Thank you for your care and great service

April 13, 2023

The work and service were outstanding, prompt and way beyond what could reasonably be expected. As occasions arise, I will not hesitate to recommend Custom Auto Service. Thank you for the time and attent More

by scariah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Jeninr
Report | Print
Apr 17, 2023 -

Lincoln White Plains responded

Thank you so much for sharing your recent experience with us. It means the world to us that you took the time to share out online. If you need anything at all, please let us know. Safe travels in your Lincoln!

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