White Plains Lincoln - Service Center

No comment-wow- amazing - can’t make this up - waiting for a part- no communication for a part- no communication More

New management = Customer Ripoff "Under New Management" means 4X the price. I had brought our vehicle here for years. Last fall, I've had them mount and balance my winter tires - $9 "Under New Management" means 4X the price. I had brought our vehicle here for years. Last fall, I've had them mount and balance my winter tires - $95. Then yesterday, I get a small nail in the tire. I bring it in, trusting they'll do a great job as before, until I got the bill - $120!!! When any and every tire shop will charge at MOST $40 to patch a hole and remount/rebalance the tire. I was polite and calm, trying to calculate how is it that mounting and balancing four tires is $95, yet patching a hole (10 min. labor), and remounting/rebalancing a single tire is $120? The manager got defensive, and along with his two other service advisors proceeded to tell me this is how much time it took their tech. Sure, but fundamentally, when you charge $95 to mount and balance FOUR tires, and then proceed to screw a return customer with a $120 for a SINGLE tire, don't expect them to leave with a positive experience. They also constantly tell you to leave them great review with Lincoln corporate when they call. Well, you can count on me being quite honest with my feedback when they call. They've seen the last of my dollars. More

Service Wonderful, Insurance a Rip-off Jag Singh and all the mechanics at White Plains Lincoln are top-notch. However, BUYER BEWARE! When we bought the car, we were pressured into taking ou Jag Singh and all the mechanics at White Plains Lincoln are top-notch. However, BUYER BEWARE! When we bought the car, we were pressured into taking out $1500 worth of insurance on the tires and wheels. We hit a pothole on Hartsdale Avenue in Elmsford that flattened the right rear tire. We managed to pump some air into it to get it to a nearby gas station. The bill was $300. We visited W.P. Lincoln and explained the circumstances about why we could not get to the dealership because the tire was so bad. We asked for reimbursement for the damage. Nothing ever came of our claim despite our insurance. We will NEVER buy insurance policies from the dealership again. More

Very sastifactory with Service Apologies to Service Deparment,about a week ago , one of my office staff , reviewed White Plains Linconl 1 Star ,which was by misunderstanding or mist Apologies to Service Deparment,about a week ago , one of my office staff , reviewed White Plains Linconl 1 Star ,which was by misunderstanding or mistake, so just to clear up as a owner of Atlantis limousine , my apologies to Service Deparment and my personal experience with them is very sastifactory and definitely I will given an 5 Star More

Planned yet out of schedual PM. While I do bring my 2010 Milan in twice a year for planned PM's, I recently brought it in for NYS inspection and a general look over in preparation fo While I do bring my 2010 Milan in twice a year for planned PM's, I recently brought it in for NYS inspection and a general look over in preparation for a vacation road trip. Was a good idea as my air filter and cabin filter were both covered by a very heavy coating of pollen. Pollen season never seems to have ended here. As always, all service and customer service personal were great. More