Lindsay Lexus of Alexandria
Alexandria, VA
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1,668 Reviews of Lindsay Lexus of Alexandria
I was very impressed with how responsive and understanding Nazir Jasat was as your new car and internet sales representative. He is very knowledgeable and answered all of my questions and conce understanding Nazir Jasat was as your new car and internet sales representative. He is very knowledgeable and answered all of my questions and concerns to my great satisfaction. He is a superb representative of Lindsay Lexus and Lexus in general. I was also very impressed by the reception that was held recently for new car customers. The orientation was excellent, but what I really appreciated was the opportunity to meet 1 on 1 with specialists from the Lindsay Lexus service staff. Also, the service area was absolutely immaculate! Thanks! More
I had done extensive online research for my car purchase and was at the point where I was ready to start test driving. I selected Lindsay because they had the two cars I was interested in both on their lot and was at the point where I was ready to start test driving. I selected Lindsay because they had the two cars I was interested in both on their lot. The other Lexus dealer in town only had one model. I stayed with Lindsay for the purchase because EVERY dealing I had with them was positive. I started with the used car manager and develop a raport with him so when I decided to go with a new car I asked if he could sell it to me rather than handing me over to someone else. He obliged and made the experience low pressure, low stress and actually fun. We worked with two different finace guys, both were excellent and finally the young man who helped me "learn" about my new car at delivery was as cute as could be and met me right where I was on the technology of the car. He never made me feel like the old lady who doesn't know anything. I have nothing bad to say about Lindsay and its employees. I look forward to buying my next car there. More
I recently purchased my first Lexus GX 460 Premium from Lindsay Lexus of Alexandria. I was not happy the floor mats that came with the car. I requested the premium carpet floor Mats, at the time is was not Lindsay Lexus of Alexandria. I was not happy the floor mats that came with the car. I requested the premium carpet floor Mats, at the time is was not available. Ed from the service department went out of his way to find a set and sent it to my house address. I do not know of any car dealer who does that. Specially from the service department. So if you want quality service from Lindsay Lexus then I recommend ED. You should see him for your next service at Lindsay Lexus of Alexandria. Thanks you ED and keep up the good work>>>> More
Todd Blanks with Lindsey Lexus was the first person to respond with my USAA car sales inquiry and as i visited other car dealerships, Todd also stood out as the professional car expert I was looking for. respond with my USAA car sales inquiry and as i visited other car dealerships, Todd also stood out as the professional car expert I was looking for. I would recommend Todd Blanks any day! He was patient and worked with me to find the right price, the right car and with the right amount of time (not too pushy) to make a confident decision... I like my car not just because it's THE car I wanted but because Todd made it an enjoyable experience... More
I went to purchase a used vehicle because my credit union had approved me. I was told by Claude Lutete III and the finance manager that I would need to have the car Maryland inspected and was told that a MD had approved me. I was told by Claude Lutete III and the finance manager that I would need to have the car Maryland inspected and was told that a MD inspection would be refunded to me. My credit union didn't believe the car was worth what was being charged so I returned the car. They took the car back because I was told if it didn't work out all I had to do was return the car. They refused to refund me the money I spent on the MD inspection. I emailed Claude Lutete III several times and my emails went unanswered. I was very dissatisfied with the service I received from Lindsey Lexus of Alexandria and I would never recommend them to anyone. More
We have been buying cars for almost 30 years and this was by far our most satisying dealership experience. Due in large part to the exceptional customer service provided by Thai Tran, we purchased a wonderfu by far our most satisying dealership experience. Due in large part to the exceptional customer service provided by Thai Tran, we purchased a wonderful vehicle at a very reasonable price. Throughout our negotiations, Thai displayed a level of knowledge and candor which greatly exceeded our expectations. His professionalism was beyond reproach and reflected great credit upon the entire dealership. As a result, we would not hesitate to receommend Lindsay Lexus to any of our friends and family. Keep up the good work! More
My husband and I recently visited Lindsay Lexus to look at pre-owned RX350s. It took a few minutes before someone asked if we needed help, but we were soon directed to Patrick Spicer. We test drove three at pre-owned RX350s. It took a few minutes before someone asked if we needed help, but we were soon directed to Patrick Spicer. We test drove three cars and looked at several others. He was extremely polite and professional. He was not pushy at all. We decided not to buy a Lexus, but if we decide to in the future, we will return to Lindsay. More
Jessica provided an outstanding service with my very first Lexus purchase and she continually providing same outstanding quality of services. I am really happy that I selected Lindsay Lexus; associates first Lexus purchase and she continually providing same outstanding quality of services. I am really happy that I selected Lindsay Lexus; associates are very knowledgeable and friendly. If you are thinking about purchasing your next Lexus then I will highly recommend visit Lindsay Lexus of Alexandria before you go anywhere else and ask for Jessica Latzen. She is very knowledgeable about the product she sales and very friendly. I am really happy with the car she found me and it was exactly what I wanted to buy. Keep up the good work and Thank you Jessica……. More
Found the car on line. First time I had ever purchased a automobile on line. Flew in to Alexandria on Friday night and was at the dealership Saturday morning.Kevin and Craig had everthing ready made the exp automobile on line. Flew in to Alexandria on Friday night and was at the dealership Saturday morning.Kevin and Craig had everthing ready made the experiance fast and enjoyable. My wife and I were on the road home in no time. We love the car. More
I am very please with Lindsay Lexus. Patrick Spicer is an outstanding salesman. His firiendly, positive and professinal demeanor was greatly appreciated. No hassle, pressure or any negative issues were an outstanding salesman. His firiendly, positive and professinal demeanor was greatly appreciated. No hassle, pressure or any negative issues were experienced during the buying process. My wife and I were impressed with not only Patrick but with the entire staff associated with the purchase of our new RX350. I would recommend Lindsay Lexus to anyone in the market for another car. More















