Lindsay Lexus of Alexandria

Needs consistency from its service consultants. I dropped off my car for an oil change and safety inspection at 11:30am and never heard back from anyone until, I called the dealer to inquire about the status off my car for an oil change and safety inspection at 11:30am and never heard back from anyone until, I called the dealer to inquire about the status of my vehicle at 5:30pm. At this time I was told “my car was ready for pick up and to make sure to get there before 7pm”. It should not have taken 6hrs for an oil Change and inspection. In addition, the lack of communication from the service department was below part for Lexus standards. More

Timely response. Mike kept me informed.No surprises Timely response. Mike kept me informed. No surprises about what to expect. Quick turnaround. Thanks. Timely response. Mike kept me informed. No surprises about what to expect. Quick turnaround. Thanks. More

It was a great experience and everyone was very helpful! They made getting a new car smooth and fast! They made getting a new car smooth and fast! More

Have been going to Lindsay Lexus for over 15 years and as always Lindsay and our Service Rep, Tammy Simone provided great service. always Lindsay and our Service Rep, Tammy Simone provided great service. More

Great customer service. Schedule work was perfectly done. Sherry was very polite and professional. Thanks again done. Sherry was very polite and professional. Thanks again More

Great service from Destiny. The waiting are is comfortable and safely distanced from other customers. I prefer this Lexus dealership over the one in Chantilly. comfortable and safely distanced from other customers. I prefer this Lexus dealership over the one in Chantilly. More

Always excellent service on every scheduled appointment . Wonderful dealership and staff. My personal service contact , Gaby is outstanding. Wonderful dealership and staff. My personal service contact , Gaby is outstanding. More

Outstanding service, timely response to questions and beneficial recommendations to keep vehicle in good condition. I’ve been using Lindsey Lexus in Alexandria, Va. since 2017. Le is my primary service beneficial recommendations to keep vehicle in good condition. I’ve been using Lindsey Lexus in Alexandria, Va. since 2017. Le is my primary service rep. More

Excellent service Best Service Advisor- Mike Lunsford Always give great advice for car care and maintenance Always give great advice for car care and maintenance More

Straight up - buying a car isn’t fun. Who enjoys that process? Robert Shivers and the team at Lindsay Lexus made the process easy. I truly felt like he was an advocate for me as the buyer. Understand the process? Robert Shivers and the team at Lindsay Lexus made the process easy. I truly felt like he was an advocate for me as the buyer. Understand the dynamic of a dealership, obviously they aim to make a profit, but I didn’t feel like that was the only motive at play. In my view Robert and the internet sales team at Lindsay Lexus offered a modern buying experience - they cut out the nonsense and respected my time and concerns. More