Lipscomb Chrysler Dodge Jeep RAM - Service Center

Very satisfied customer I brought my car in following body work performed at a private shop due to an insurance claim. The body shop didn't know what was wrong with my car an I brought my car in following body work performed at a private shop due to an insurance claim. The body shop didn't know what was wrong with my car and told me that it would not be covered under my original insurance claim even though it was directly related to the repairs. Within a few hours Gary was able to tell me exactly what was wrong with it and Kayli went above and beyond to find out that it was actually covered by manufacturer's warranty through Chrysler. I wasn't responsible for a penny. Gary also brought to my attention some other items that desperately needed to be fixed on my car and I felt like the pricing was more than fair. I can't say enough how happy I am with Doug Gray Service department as a whole and will never take my car any where else for any repairs going forward. -Lee Ann 2015 Dodge Challenger More

Took care of business Had two issues with skid control and brakes , they fixed both quickly and had my truck back same day. No charge! This is my third vehicle being servic Had two issues with skid control and brakes , they fixed both quickly and had my truck back same day. No charge! This is my third vehicle being serviced here, pleased every time. More

Courtney was awesome to deal with and worked with my traveling work schedule on the recall work. The service department is outstanding. Prompt and professional service! traveling work schedule on the recall work. The service department is outstanding. Prompt and professional service! More

The service dept is a big joke. The more they work on my pickup the worse it gets. In my opinion the people working there are nothing but a circus. pickup the worse it gets. In my opinion the people working there are nothing but a circus. More

Truck Repair This service center was amazing! I had a problem with the truck while traveling out of state and they got the truck right in and gave us a loaner car This service center was amazing! I had a problem with the truck while traveling out of state and they got the truck right in and gave us a loaner car to use while they were fixing it. Kayli was so great to work with and her customer service skills were exemplary. They helped make a stressful situation not so stressful. More

Doug Gray is awesome. I’d recommend to all my friends and family. He does me great. I’ll buy my next vehicle there for sure. family. He does me great. I’ll buy my next vehicle there for sure. More

During the buying process everyone was great!!! Brian was very professional and friendly. Service department did an excellent job during my visit to Doug Gray. very professional and friendly. Service department did an excellent job during my visit to Doug Gray. More

Service dept. Staff is always nice and friendly. Go over everything before doing any of the work. You always have a say so in what you want done. Staff is always nice and friendly. Go over everything before doing any of the work. You always have a say so in what you want done. More

Fast friendly and precise. My vehicle was serviced fast and at a great price. They always hook me up at Doug Gray. As a bonus my vehicle was well protected. They used a cover on My vehicle was serviced fast and at a great price. They always hook me up at Doug Gray. As a bonus my vehicle was well protected. They used a cover on the seat, floor and steering wheel. More

Courtney went above and beyond to take care of us. Allstate did not, but Courtney did. She is very appreciated by my wife and myself. Allstate did not, but Courtney did. She is very appreciated by my wife and myself. More