Lithia Chrysler Jeep Dodge RAM of Anchorage - Service Center

Every time I go here they charge double Every time I came here I’m charged double the quote my car is there 5 times longer than promised and they don’t take or return my calls and I get my c Every time I came here I’m charged double the quote my car is there 5 times longer than promised and they don’t take or return my calls and I get my car back with more issues than before it was serviced. More

Awesome service and customer service I would go there anytime. Every time I have had to call or go in person Clayton has been excellent. and customer service I would go there anytime. Every time I have had to call or go in person Clayton has been excellent. More

Excellent service Ten star service, as always! I have been with Lithia since 2010, and I have never been disappointed. They are always prompt, respectful, and get the Ten star service, as always! I have been with Lithia since 2010, and I have never been disappointed. They are always prompt, respectful, and get the job done in a reasonable time. More

Oil change Was irritated because we get emails stating make an appointment for service. They don’t take oil change appointments. The young man that was in the se Was irritated because we get emails stating make an appointment for service. They don’t take oil change appointments. The young man that was in the service bay was pacing as it was almost 7:30 and he didn’t have a vehicle in his bay yet. Had a quick conversation with him stating when I worked for GM, I would do oil changes all day. Had been told by first service writer that it would be a 2 hour wait. He left to get some signatures on paperwork. Second service writer (Stephanie Alvar is the name on my work order) took my info and keys. A half hour later, she found me in the showroom and said “Mr. Nagel, you’re ready to go.” These two employees made my morning! I was back out on the way very quickly! More

diagnose injector failure my 2014 diesel had a shaking in the engine, and engine light came on. the code was no.6 cylinder not firing. they got me in right away and tested the my 2014 diesel had a shaking in the engine, and engine light came on. the code was no.6 cylinder not firing. they got me in right away and tested the injectors by swapping, and replaced the bad one. thanks for getting this done quickly as the truck was shaking bad enough to make it almost undriveable. More

Oil change Very kind service staff. Reviewed issues to be serviced on my vehicle and discussed the timeline to get them fixed. They described the issues in detai Very kind service staff. Reviewed issues to be serviced on my vehicle and discussed the timeline to get them fixed. They described the issues in detail. More

Out of towner Thanks to Kenny , he got my truck taken care of and me back on the road before the winter storm hit. Made it home safely, Thanks, Kenny! Thanks to Kenny , he got my truck taken care of and me back on the road before the winter storm hit. Made it home safely, Thanks, Kenny! More

Good fast friendly service Great service, took care of my car extremely quickly, both tires and oil. Everyone I interacted with was very professional and helpful. Would recomm Great service, took care of my car extremely quickly, both tires and oil. Everyone I interacted with was very professional and helpful. Would recommend this service to others! More

Oil change and inspection. Recall as usual, very pleasant.J In and out in under 1 hour. Good coffee. Isited by general manager, parts manager, and service writer.. very speedy and friendly, as always. Nice vis In and out in under 1 hour. Good coffee. Isited by general manager, parts manager, and service writer.. very speedy and friendly, as always. Nice visit. Informed about 2019 Ram Heavy Duty 2500/3500. More