Lithia Chrysler Jeep Dodge RAM of Anchorage - Service Center

Service Center Only I have the advanced notice for recalls on my truck. I received a text on my phone. I called the number for lithia and set up my appt. After dropping I have the advanced notice for recalls on my truck. I received a text on my phone. I called the number for lithia and set up my appt. After dropping off the truck they called me a couple hours later to let me know of a couple issues with my truck. Before they called me they looked to see if the parts were warranty and if not had price quote ready for me. I was thoroughly impressed. 1. The place I had it serviced prior to them obviously did a crap job because Lithia had to fix their screw up. 2. They were prepared unlike my last service center that always says "We will have to see after we fix it if you want". I was constantly updated and the work took only a few hours and they fixed the previous service centers screw ups. I will not take my truck to any other service center here in Anchorage. More

Oil change Stephanie Alvar was helpful, was able to get oil change without much delay. Was informative as to service thst needed to be done. Very pleasant exper Stephanie Alvar was helpful, was able to get oil change without much delay. Was informative as to service thst needed to be done. Very pleasant experience. More

Service department. Oil change and valence replacement I was being seeing for my oil change and valence replacement. Clayton is always accommodating and promised to have to my car done the following day an I was being seeing for my oil change and valence replacement. Clayton is always accommodating and promised to have to my car done the following day and did so. More

Great experience I brought a car in for an oil change. The service went quick and I didn’t have an appointment set. I was able to get into the quick change and it was I brought a car in for an oil change. The service went quick and I didn’t have an appointment set. I was able to get into the quick change and it was quick. There was some additional work that was found to be needed. I was able to set up a service appointment for a future date. More

Exceeded my expectations Did a fine job on servicing my truck and exceeded my expectations for a cost that was far under what I expected for the service I asked for Did a fine job on servicing my truck and exceeded my expectations for a cost that was far under what I expected for the service I asked for More

Great service After a failed attempt to service my truck because of a natural disaster Tony was quick to get me back in and complete my service. After a failed attempt to service my truck because of a natural disaster Tony was quick to get me back in and complete my service. More

Battery replacement Lithia provided excellent customer service during my visit. My sales representative Bob Fudge walked me through the process and assisted with coordina Lithia provided excellent customer service during my visit. My sales representative Bob Fudge walked me through the process and assisted with coordinating my service. Highly recommend Bob as a sales representative and Lithia for their service. More

Extremely professional and courteous service Stopped by for oil service on the last weekday prior to Christmas. I think everyone was, like me, wanting to get their cars looked over prior to hitti Stopped by for oil service on the last weekday prior to Christmas. I think everyone was, like me, wanting to get their cars looked over prior to hitting the road. They were very busy, and I initially wondered if I’d made a mistake. The wait ended up being half their initial estimate, the waiting area was pleasant, and the employees were all smiles. It was a pleasant experience all around. More

Recalls Very quick turn around time on completing 5 recalls and a check engine light. Very helpful in finding the right size tires needed for my truck Very quick turn around time on completing 5 recalls and a check engine light. Very helpful in finding the right size tires needed for my truck More

1st visit First time into this dealer, and I was treated with a smile from Tony that continued throughout the entire process. They were quick, communicated wel First time into this dealer, and I was treated with a smile from Tony that continued throughout the entire process. They were quick, communicated well, and did a thorough job, even though it was mostly warranty work they werent making money on. I am glad I got a job close to this dealer, I look forward to returning in the future! More