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Lithia Chrysler Dodge Jeep Ram of Great Falls

Great Falls, MT

4.6
441 Reviews
Lithia Chrysler Jeep Dodge of Great Falls is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep Dodge of Great Falls, located in Montana's "Electric City" became a part of the Lithia Motors family of dealerships in September 2004 after being acquired from Pierce's Dodge City. Lithia Chrysler Jeep Dodge of Great Falls, near the surrounding areas of Great Falls, Cascade, Monarch, Dutton, Belt and Ulm Montana, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, Wrangler, Avenger, Caliber, Grand Caravan, Challenger, Charger, Nitro, Journey, RAM 1500, Ram 2500, and Ram 3500.
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4025 10th Ave S

Great Falls, MT

59405

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Showing 441 reviews

March 23, 2023

I walked up to the door and was meet bye Ezra, told him what I was looking for and my situation. Ezra and the rest of the Lithia team made everything happen that afternoon. I would not tell anyone to go an More

by taganlafountain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezra Schiling
Mar 24, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Thank you for the glowing review, Taganlafountain. We're thrilled to learn that you had a great experience with our team here at Lithia Chrysler Jeep Dodge of Great Falls. We thank you for your recommendation. If there is anything else we can do for you, please feel free to reach out.

March 22, 2023

An absolute seamless transition in the service department. I showed up with a fuel pump almost going bad, the receptionist/red head girl at the front was very welcoming and made sure I was attende More

by dmetuge
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sales Department
Mar 23, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

You deserve nothing but the best. We're grateful to receive your five-star rating and review. Our Service Team is pleased to know you were satisfied with the quality care you received from Lithia Chrysler Jeep Dodge of Great Falls.

March 15, 2023

We were 45 minutes early for our oil change, but the people worked us in so no waiting. More

by kajespersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Black, Craig Sherbondy, Bobby Tillman, Marnee Williams
Mar 15, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We enjoy having you as a valued customer, Kajespersen, and look forward to providing you with the same highly-rated service for years. We hope to see you again at Lithia Chrysler Jeep Dodge of Great Falls.

March 15, 2023

The sales team was, for lack of a better word, scummy. They lied to me about this crappy little Dignifi loan they use for down payments (which believe me has all kinds of problems themselves, another scum More

by lbelcourt95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Belderrain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Cosby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Arnold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Buley, Michael Kojetin, Colton Abernathy, Tyler Brown, John Dailey, Christopher Grow, Kelly Kirschman
Mar 15, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your concerns. Can you please email me with your preferred contact information? I appreciate your time! Brian Belderrain, GM, Bbelderrain

March 10, 2023

Awesome customer service! I bought my Grand Cherokee here in 2016. I’m a returning customer because the team takes such great care of me and my Jeep, have earned my trust. T More

by Lu
Recommend Dealer
Yes
Employees Worked With
Jordan Petrini & Devin Antonovich
Mar 12, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Our Service Team is glad to assist you with the needs of your Jeep Grand Cherokee, Lu. We value your amazing feedback here at Lithia Chrysler Jeep Dodge of Great Falls and are glad to have your trust. Don't hesitate to let us know when you need assistance again.

March 01, 2023

Doesn’t follow directions well. Oil not cleaned after removing filterOil drips on driveway & garage More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know any names, Austin Luckenbill
Mar 02, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Dean, Thank you for your review. In order to address your feedback about your recent service experience, I would like to speak with you directly. Please reach out to me directly if you would like to discuss this further. Best regards, Brian Belderrain General Manager Bbelderrain@lithia.com

March 01, 2023

We had a wonderful experience with JaMichael. He was very knowledgeable! He was a great salesman! We highly recommend him! More

by Teri G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamichael Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

Thank you for the great rating and review, Teri. We are happy to see our Sales Team at Lithia Chrysler Jeep Dodge of Great Falls was very knowledgeable and professional. We thank you for your business.

February 22, 2023

Taylor responded quickly to my inquiry and kept in touch during the initial buying process. More

by Petercaye
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor Groce
Feb 24, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

It's great to know that our Sales Team responded quickly and kept in touch during your car-buying experience. Thank you for your kind review and congratulations on your new vehicle. Please don't hesitate to contact us at Lithia Chrysler Jeep Dodge of Great Falls should you need any further assistance.

February 06, 2023

Just bought a 22 Jeep Compass Red. So far we are very pleased with the vehicle. We had a 2018 Comoass Trailhawk, we think this 23 is much better. We thank the wonderful sales staff at More

by mrbsltz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh and Ezra
Feb 06, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We're happy our Sales Team here at Lithia Chrysler Jeep Dodge of Great Falls could provide an excellent car-buying experience. Thank you for the positive rating and review. Congratulations on your new car!

February 04, 2023

I’ve gotten to know a few guys and a couple gals there. Super nice folks. I enjoy going there Thanks guys and gals More

by peterbilta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamichael Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathie
Feb 05, 2023 -

Lithia Chrysler Dodge Jeep Ram of Great Falls responded

We're so glad that you had a positive experience at Lithia Chrysler Jeep Dodge of Great Falls and left such a kind rating. Our team works hard to ensure customer satisfaction. Please don't hesitate to reach out if there's anything else we can do for you.

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