Lithia Chrysler Jeep Dodge RAM of Klamath Falls

Very nice place to buy a vehicle Everyone was courteous and friendly. Would definitely go back if ever wanted to purchase another vehicle. Need a few more words.1 THANKS ALL OF YOU Everyone was courteous and friendly. Would definitely go back if ever wanted to purchase another vehicle. Need a few more words.1 THANKS ALL OF YOU More

The Manager is impolite, and his mechanics are mostly lax. I went to Lithia to buy my first car so that I could drive to my school which is 30 miles away from my house. They sold me my car for 5087, which I ha I went to Lithia to buy my first car so that I could drive to my school which is 30 miles away from my house. They sold me my car for 5087, which I had to negotiate down from 5995. They were trying to sell my 01 Toyota at that price, but I pointed out that they were advertising the car for 4995. I also referred them to the Edmund's and Kelly Blue Book listings, which said that the max value of retail for that car was 4564. I had my mechanic look at the car, and he said I should ask for a NEW spare tire and oil filter, because the ones they put in the car were crap. That was part of the deal. They assured me that their mechanics had looked over the car and that it was in quote "excellent" condition. I bought the car with those deals in mind, and the next week I went in to get the new tire and filter. The mechanic replaced the filter, but he noticed that the air intake tube was held in place with DUCT TAPE. They also gave me the "New" tire, but I was worried that it was the same tire from before that Michelle rolled away. I came in the next week to get the intake tube fixed, for which they charged $85. They were going to charge me $170, but I was able to talk them down. I had my mechanic look at the car again, and he noticed that the new tube was being held in now with, no, not Duct tape, but ELECTRICAL TAPE. I think there's some irony in that. I brought my car back to the dealership and demanded that they fix the xxxx job they had done and tried to cover-up a SECOND TIME. They agreed to replace the part for free at least. My mechanic also found that the tire had a plug in it right next to the tire wall, which is ILLEGAL, and the tread was almost worn away. I went back a week later, and they gave me a new tire, and they replaced the tire. My mechanic told me to ask for my money back, so I did. The manager eventually came out to me, and he was less than polite. He said, and I'm paraphrasing here, we're not going to completely replace a 1700 dollar car (my car cost 5087, remember, which I paid for up-front in cash). This tells me he didn't respect me or the hassle his workers had caused. He then said "the deal was we'd split the 170 and you'd only pay 85, and get a new tire. We've gone above and beyond for you." The implication there seemed to be that I was being ungrateful to them. He then complained about me to a co-worker in the WAITING ROOM. Explain to me how you respect and value your customers, sir, if you're willing to complain about one RIGHT in front of your other customers? Is that how you treat everyone, or just the customers you who fight back with regards to you're (Insert Expletive)ing off? I'm sorry, Mr. Manager, but I don't think basic human decency should be your bar for "above and beyond." You lied when you sold me the car, you sold me a damaged car. Then your mechanics broke the car again, and took more time from my day. Your sales rep tried to give me back the same tire from the beginning with an illegal plug, and your service rep complained about me, as you did, behind my back yet in my plain view. The view of others, too. On all of your temporary plates the phrase "Hassle Free Service" decorates the surface. Hassle free my (Insert expletive relating to the gluteus maximus)!!! I'm only the fourth youngest remaining member of my family, and we are NEVER providing you service again! I will be contacting your owner, and I won't let you steal from me again. I'd like to end this review with a string of curses directed at ALL of you, but that would be improper. I'll leave the vivacious comments pertaining to the vacuous hellscape that is your dealership to YOUR imagination(s). Steer clear of this place if you're buying a used car! More

Amazing Nick was truly a professional and worked to make me happy. Way to go nick. The entire crew worked hard to make this deal happen. What a sales team you Nick was truly a professional and worked to make me happy. Way to go nick. The entire crew worked hard to make this deal happen. What a sales team you have. More

Great dealership I found my truck through the internet and contacted this dealership. They definitely handled my request very well and I flew there to drive my truck I found my truck through the internet and contacted this dealership. They definitely handled my request very well and I flew there to drive my truck home to Colorado. My salesman John Lagunas even picked me up from the airport. He was a very honest salesman who went the extra mile. All went well with the purchase of my Ram 3500 truck.. Great job. More

Great sales Experience, Ask for Levi. The whole experience was smooth, Levi went out of his way to make us feel comfortable with our purchase. From the pricing of the new vehicle to the fa The whole experience was smooth, Levi went out of his way to make us feel comfortable with our purchase. From the pricing of the new vehicle to the fair offer on our trade in the whole transaction was smooth. Levi went out of his way showing us the vehicles they had to offer and the options available. Levi spent an extensive amount of time showing us the functionality of the U-connect interface and sent us on our way with a smile. We are very happy customers and are totally pleased with our experience. More

Amazing and pleasant! I went to get my truck wiring fixed and while I was waiting strolled into the showroom and beheld the truck of my dreams! They made it so easy for me I went to get my truck wiring fixed and while I was waiting strolled into the showroom and beheld the truck of my dreams! They made it so easy for me . I am a happy old man. Dreams do come true. More

Dodge Dart I live in Brookings. Called dealer on a Monday, They found what I wanted. Gave me good deal on trade ins. Thursday morning they delivered my new Dart I live in Brookings. Called dealer on a Monday, They found what I wanted. Gave me good deal on trade ins. Thursday morning they delivered my new Dart to my front door, signed all paper work, and they drove my trade ins back to dealership in Klamath Falls. Every person I dealt with was professional and pleasant. Never have had this high of a level of service from any business. Thank you More

Awesomeiness I enjoyed the experience while being there; the staff was very well informed on the vehicle I wanted, and they wanted my business, even tho I had fina I enjoyed the experience while being there; the staff was very well informed on the vehicle I wanted, and they wanted my business, even tho I had finance through another bank with pre-approval they wasted not much of my time to get me to go home with my now Dodge Dart(rally-e). I would recommend the staff and the carsales women Christy once again. More

Great first experience. Everyone at the dealership was very friendly and showed great professionalism. My family has been buying vehicles from there for years, and it's easy Everyone at the dealership was very friendly and showed great professionalism. My family has been buying vehicles from there for years, and it's easy to understand why. Only two "issues" with the whole thing. First receiving the wrong set of spare keys, and second, when they did a wipe down of the windshield before I left, there was a lot of streaks. More

friendly,respectful, no pressure i know a lot of people who had been buying new vehicles and they all recommended that I go to lithia dodge and talk to Levi, so I contacted Levi and l i know a lot of people who had been buying new vehicles and they all recommended that I go to lithia dodge and talk to Levi, so I contacted Levi and let him know that I wasn't ready to buy yet and gave him a quick idea of what I would be looking for when I was ready to buy, he told me that he woukd start looking and for me to get a hold of him when I was ready, I kept in contact with him over the next few weeks and then made an appointment with him when I was ready to finally find a vehicle. He showed us everything they had on the lot that fell in the category of what I wanted but i was being really picky, I knew that it wouldn't be easy to find what I wanted in the price range i was wanting to stay in, he was very patient and respectful and continued to stay postive even when I was being difficult! He had told me that he would find me something I was going to be happy with and he stuck by his word! Even with looking at multiple vehicles and all the paperwork it was still a very fast process!!! I left there that day happy and not stressed with a 2012 Chevy equinox, he even took the time to help me set up my phone threw the vehicle!!! Since then every time I hear of someone looking for a vehicle wether new or used I always recommend they go to lithia dodge and talk to Levi! More