Back

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

4.6
813 Reviews

7171 West Canal Dr

Kennewick, WA

99336

Directions

By Type

Showing 813 reviews

July 20, 2025

Easy and honest to work with. No pressure sales and very friendly place . They're very willing to help and answer any questions one may have. More

by Bemiran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian and Daniel
Jul 21, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hi Bemiran, thank you for sharing feedback on your recent experience! We appreciate your business and are happy that you found Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities a honest and friendly place to find trust in. We look forward to seeing you again!

July 20, 2025

My truck was having an issue and running really rough. I had a trip coming up in 2 weeks, but the next available appointment was a month out. They worked with me to get my truck in the next week and had i More

by ederrick051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Cervantes
Jul 22, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hi there, thank you for the 5-star review! We are so happy that you had a great experience at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities and that we could work so diligently to get you in as soon as possible. It is always important for us for our customers to be safe and have reliable service. We hope you enjoyed your trip, and we look forward to seeing you again!

July 19, 2025

Our service provider was extremely polite, courteous and helpful. Thank you for providing the service.. More

by cezingmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Jul 21, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for trusting our team with your business! We are happy to hear that you experienced top-notch service that was friendly and helpful. We appreciate your confidence in us and hope to welcome you back to Lithia Chrysler Jeep Dodge of Tri-Cities soon!

July 18, 2025

Oscar and the mechanic Jesus were very professional and did the recall work in a timely manner More

by elsamino64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Cervantes and the mechanic Jesus
Jul 18, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Elsamino64, Oscar, and Jesus clearly made a strong impression with their professionalism and timely service. We’re glad Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities delivered a smooth recall experience for you. Thanks for sharing, and we hope to help you again soon!

July 17, 2025

Service department has served me well over the year but most recent they have gone above and beyond for multiple vehicles I own. Specifically Oscar, who has been knowledgeable and understanding from the fi More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Jul 18, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Jaime, we are proud to have earned your loyal business over the years and happy to hear that Oscar continues to go above and beyond to deliver such exceptional service. Thank you for choosing Lithia Chrysler Dodge Jeep Ram FIAT of Tri-Cities!

July 16, 2025

Roy gave me a great welcome to Lithia and keep me updated and explain the services that was done to my Jeep, thanks More

by chucklee47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catarino (JR) Hernandez
Jul 18, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Chuck, Roy sounds like a real asset to the team! It’s great to hear he made you feel welcome and kept you informed throughout the service. Thanks for sharing your experience with Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities — we look forward to helping you again!

July 12, 2025

Love the service dept , but had appt scheduled and I was there 2 1/2 hrs, thought that was a bit excessive for a simple oil change. More

by sheilafricke2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Johannesen
Jul 14, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for your feedback, Sheila. While we are happy to hear that you love our service department, we will take your feedback regarding wait time to our team. We hope to see you again at Lithia Chrysler Jeep Dodge of Tri-Cities!

July 08, 2025

Service went well and Manny was very helpful. He is checking on a part for the truck, hope to her back soon. I would recommend other people to them, thanks. More

by giandl1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Soto
Jul 08, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hello, thank you for stopping by to show your confidence in Manny and the team! It is great to hear that we could be of service, and we value your trust at Lithia Chrysler Dodge Jeep Ram FIAT of Tri-Cities. Don't ever hesitate to reach out in the future!

July 06, 2025

Easy to schedule vehicle maintained and or recalls. Both my vehicle maintenance and vehicle recall were completed quick and professionally. More

by drobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lumberton Flores
Jul 07, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hello, thank you for the feedback, It was our pleasure to assist you! It is great to hear that your experiences were done with ease and professionalism. We look forward to seeing you in the future and don't ever hesitate to reach out!

July 01, 2025

Everyone is very friendly and helpful I would recommend them to everyone thank you very much More

by ccbear424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Soto I give 5 Stars
Jul 02, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you so much for your kind words! We’re thrilled to hear that you had a friendly and helpful experience at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. We truly appreciate your recommendation and look forward to seeing you again!

1
...