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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

Overview
Reviews
Vehicles
4.7
871 Reviews
Call Dealership (509) 231-7066

7171 West Canal Dr

Kennewick, WA

99336

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Showing 871 reviews

January 08, 2026

David and Daniel were great. Super friendly, super helpful. I’m glad I went there for my car purchase More

by Phil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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Jan 09, 2026 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Phil, thank you for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities and for sharing your experience with David and Daniel! It is great to hear that your visit was friendly and helpful and overall a great purchase. Safe travels in your new car, and we look forward to seeing you again down the road!

January 05, 2026

Great customer service. Prompt service and communication. Happy with my service experience. Always feel my needs are being taken care of. More

by Beckymd4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Jan 05, 2026 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We are so glad you had a prompt and communicative service experience with our team! Thank you for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. We hope to see you again down the road!

December 31, 2025

Fast, fair, friendly service. Easy to make a service appointment, and they point out regular maintenance isdues More

by Briancieslar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
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Jan 02, 2026 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for choosing Lithia Chrysler Dodge Jeep Ram FIAT of Tri-Cities and for sharing your experience! We are so pleased to read that your appointment was so easy and efficient! We look forward to seeing you here in the future! Safe travels!

December 19, 2025

I’ve never had a bad experience here. Took me nearly two years to buy my truck here due to my Boujie taste but JR and his patience got me set up in exactly what I wanted. The service depa More

by rickmccary3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Dec 22, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your experience with JR and Manny! We appreciate your business and hope to see you again at Lithia Chrysler Dodge Jeep Ram FIAT of Tri-Cities. Enjoy your new truck!

December 11, 2025

Great customer service! Jose did a great job super helpful and polite! Thank you Lithia More

by Castanedayesenia9325
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Winters
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Dec 11, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the 5-star review! Our team is happy that you enjoyed your visit here at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities and that Jose provided the helpfulness and politeness that we strive for. We look forward to seeing you again!

December 08, 2025

Was easy to work with. Was shown alot of different trucks. And have great coffee More

by Gregmillman7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Torres, Dan Martinez
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Dec 09, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Greg, thank you for taking the time to leave a review! Our team here at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities is happy to hear that you enjoyed your visit and that you were presented with all of the options available. We look forward to seeing you again and wish you safe travels!

December 05, 2025

Had a great experience, service was completed quickly and correctly. Happy with the work done. More

by drholliday75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
Report | Print
Dec 08, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for taking the time to leave a review! Our team is happy that you enjoyed your experience and that we got you back on the road in no time. We look forward to seeing you again here at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities!

November 30, 2025

Kind, hard working, and knowledgeable professionals work here and ensure you have not only a great buying experience but awesome future experiences with them as well. Go here. More

by Jermaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Gregory, Dan Martinez
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Dec 01, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Jermaine, thank you for sharing your five-star review of Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! It is great to hear that you experienced no less than our best with the kindness, hard work, knowledge and professionalism that we strive for. If there’s anything else we can help you with, please let us know. See you next time and drive safe!

November 26, 2025

Good people, appreciate it them for getting us in for an oil change! Customer service is amazing !! More

by Mendezalex072123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
Report | Print
Nov 27, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the 5-star review! Our team is happy to hear that you were greeted by our wonderful team and that they got you back on the road safely with an oil change. We look forward to seeing you again here at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities!

November 21, 2025

I was running short on time, but they got me in right at my appointment time and I was out in time for my meeting. Thank you so much! Very efficient. More

by Jennifer S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny, Edwin Perez
Report | Print
Nov 21, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hi Jennifer, our team appreciates your 5-star reviews! We're delighted to hear our team at Lithia Chrysler Dodge Jeep Ram FIAT of Tri-Cities made things quick and smooth for you. Thanks for choosing us before your meeting! Safe travels!

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