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Lithia Chrysler Jeep Dodge of Missoula

Missoula, MT

4.7
991 Reviews

5001 Grizzly Ct

Missoula, MT

59808

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992 Reviews of Lithia Chrysler Jeep Dodge of Missoula

February 24, 2017

Good advisors. Service advisors are very friendly and helpful. Have had some issues with mechanics not being as conscientious. Often don't have parts and I have to More

by dln130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Running (is awesome) Justin.
February 16, 2017

satisfied Very pleased with the dealership and their willingness to work with us on this purchase. They were very knowledgeable about the features of this vehic More

by seabee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tuttle, Alan Pettibone, Rob Savage
February 14, 2017

Fine, took longer because of lack of parts. Thought the oil change was kind of high, but overall things went fine-took longer because a part had to be shipped...Greg Knapp and I talked about veh More

by tedder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Knapp, Chad Minckler
January 28, 2017

myself Great service, professional, service performed in a very timely manner. All staff super friendly. Took less than half an hour for my service to be pe More

by cddt5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Ramsted, David Cevallos, Chad Minckler, Ross Templeton
January 23, 2017

Excellent Service I greatly appreciated the quick, professional, and friendly service we received. The technician came in and explained the issues and provided me with More

by mmarsden
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camron
January 19, 2017

Treated fairly, questions answered, patience of the sailsper We were very pleased with how we were treated and the buying process was fair to us. The person who looked over our paper work and drove our truck wa More

by Jeep1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Christiansen, Todd Ramsted, David Cevallos, Chad Minckler, Marias Walmsley
January 11, 2017

Shawn went above and beyond This is our second vehicle from Lithia Chrysler Jeep Dodge of Missoula and it won't be our last. We feel like we are treated royally and Dallas and t More

by The McClain's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Woodland
January 09, 2017

Easy, helpful, quick! So happy I purchased my vehicle here. I always receive excellent service. I get in and get out in no time. Everyone is friendly and informative. More

by Valkyrie Harrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Minckler, Rob Savage
January 07, 2017

Location a problem MY service was done sufficiently well within the limitations of the service department. Having never owned American 'made' vehicles, I may have paid More

by jjmontana
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin & Dallas assisted me.
Jan 18, 2017 -

Lithia Chrysler Jeep Dodge of Missoula responded

Hello jjMontana Thank you very much for your review and the detailed information. At Lithia Chrysler Jeep Dodge of Missoula we are always looking to improve. And, with feedback like yours we are much more able to take the appropriate steps to be providing top notch service to all of our customers. We have recently been investing in various areas of our business that will help us not only provide faster service but also provide more amenities for our customers. This includes enrolling in a loaner/rental car program, doubling our Express Lane staff and employing a couple extra helping hands to ensure our customers are being given the best service possible. Thanks again for the feedback! Ryan Tuttle General Manager

January 02, 2017

Everyone was very attentive and took care of me right away. Great service I called to see if I could get the oil changed in my jeep. I was told to come right out and I could get it done. As soon as I arrived More

by horse guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cevallos
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