
Lithia Chrysler Jeep Dodge of Missoula
Missoula, MT
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992 Reviews of Lithia Chrysler Jeep Dodge of Missoula
Good advisors. Service advisors are very friendly and helpful. Have had some issues with mechanics not being as conscientious. Often don't have parts and I have to Service advisors are very friendly and helpful. Have had some issues with mechanics not being as conscientious. Often don't have parts and I have to come back again. Long waits for recall repairs. More
satisfied Very pleased with the dealership and their willingness to work with us on this purchase. They were very knowledgeable about the features of this vehic Very pleased with the dealership and their willingness to work with us on this purchase. They were very knowledgeable about the features of this vehicle. More
Fine, took longer because of lack of parts. Thought the oil change was kind of high, but overall things went fine-took longer because a part had to be shipped...Greg Knapp and I talked about veh Thought the oil change was kind of high, but overall things went fine-took longer because a part had to be shipped...Greg Knapp and I talked about vehicles and I found him to be very professional. More
myself Great service, professional, service performed in a very timely manner. All staff super friendly. Took less than half an hour for my service to be pe Great service, professional, service performed in a very timely manner. All staff super friendly. Took less than half an hour for my service to be performed More
Excellent Service I greatly appreciated the quick, professional, and friendly service we received. The technician came in and explained the issues and provided me with I greatly appreciated the quick, professional, and friendly service we received. The technician came in and explained the issues and provided me with options on how to proceed. More
Treated fairly, questions answered, patience of the sailsper We were very pleased with how we were treated and the buying process was fair to us. The person who looked over our paper work and drove our truck wa We were very pleased with how we were treated and the buying process was fair to us. The person who looked over our paper work and drove our truck was very helpful. I don't remember his name but he was a big man. He was pleasant and friendly. Maria's was pleasant and made us feel at ease. She handled the paper work very well. I have dealt with Dave on several occasions and this was the first time I felt at ease with him. Through the whole process I felt good. The final thing is only Lithia can truly rate the deal We got. More
Shawn went above and beyond This is our second vehicle from Lithia Chrysler Jeep Dodge of Missoula and it won't be our last. We feel like we are treated royally and Dallas and t This is our second vehicle from Lithia Chrysler Jeep Dodge of Missoula and it won't be our last. We feel like we are treated royally and Dallas and the service deptartment deserve kudos as well. Shawn took about an hour to sit in the jeep with us and really show us all the confusing bells and whistles and that was a huge help. He was just as excited as we were to receive our new car and we loved his enthusiasm. More
Easy, helpful, quick! So happy I purchased my vehicle here. I always receive excellent service. I get in and get out in no time. Everyone is friendly and informative. So happy I purchased my vehicle here. I always receive excellent service. I get in and get out in no time. Everyone is friendly and informative. More
Location a problem MY service was done sufficiently well within the limitations of the service department. Having never owned American 'made' vehicles, I may have paid MY service was done sufficiently well within the limitations of the service department. Having never owned American 'made' vehicles, I may have paid more for service with them but the level of service was more 'concierge' styled. They also weren't as busy, So, considering Lithia GMC, Chrysler, Jeep of Missoula is a less expensive, bigger and busier service department, my previous experiences caused my expectations to be above what they can provide. I am therefore, working to find a way to make their system work for me. The location of the dealership is also problematic for me because it is off the 'beaten' path - nothing but fields around it- and I refuse to sit in waiting rooms. So, that is another area I am trying to figure out. I was very grateful to be provided a loaner car (free of charge, as I probably wouldn't have paid for it if asked) and expect to better manage my appointments in the future to access the shuttle service in a timely fashion. The actual service was done well and I was greeted immediately, got checked in and had a service contact for any concerns I had. So in that regard everything was fine. More
Everyone was very attentive and took care of me right away. Great service I called to see if I could get the oil changed in my jeep. I was told to come right out and I could get it done. As soon as I arrived Great service I called to see if I could get the oil changed in my jeep. I was told to come right out and I could get it done. As soon as I arrived they got my jeep in. Really appreciated that. Thanks and Happy New Year to all at Lithia Jim More