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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

Overview
Reviews
Vehicles
4.7
826 Reviews
Call Dealership (509) 231-7066

7171 West Canal Dr

Kennewick, WA

99336

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Showing 826 reviews

August 16, 2025

So to make an appointment for an oil change is like a 2 month wait. And trying to schedule an appointment is awful if u do it on the phone. The Ai lady doesn't understand you. And then once u get an appoin More

by tabethastubblebine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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August 16, 2025

Appointments are easy to schedule. Also, I am pleased that there is no attempted of selling. More

by riverhousekincaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
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Aug 18, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hi, thank you for the positive review! We are aways so happy to hear that your experience from start to finish was easy, helpful, and not pressured. Congratulations on your new vehicle and we look forward to seeing you in the future!

August 16, 2025

After I totaled my car that I bought from Jose in July of 2024, I knew I wanted to seek him out for my new car. He changed dealerships. But his kind and efficient care for my needs remained the same. I wou More

by ldowseculley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
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Aug 18, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the wonderful review! We're so pleased you chose to return to Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities and that Jose made the process seamless and stress-free. Enjoy your new Jeep!

August 13, 2025

I went in for a oil change and Manny took care of me and did a great job explaining to me about other services I needed and why they were important. Thank you for the quality service. More

by Whiplash7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Soto
Report | Print
Aug 13, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing such wonderful feedback about Manny and our team! We appreciate your business and we hope to see you again soon at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Safe travels!

August 09, 2025

We brought our Chrysler in for oil change. They got it done expeditiously. Thank you More

by Lslate135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
Report | Print
Aug 11, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the positive review! It is great to hear that our team could get you in and out of hear in no time and back on the road with confidence. We will see you next time!

August 08, 2025

r “Very happy with my purchase — thank you, Eli, for making it such a smooth experience.” More

by Amador
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli
Report | Print
Aug 11, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hello Amador, thank you for the 5-star review! We are so happy that you enjoyed you time with us at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities and that Eli made this experience what it was. We look forward to seeing you again!

August 02, 2025

This is my 3rd vehicle I have purchased at Lithia, and looking forward to my forth purchase with Lithia in the future. More

by mandt71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
Report | Print
Aug 04, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for your loyalty and for choosing us again at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. We look forward to assisting you with your fourth purchase in the future! Safe travels and see you next time!

July 29, 2025

Swift for giving attention. Full transparency regarding service. Excelllent feedback about upcoming service needed. Hospitable staff. More

by valvatvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Jul 29, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for your feedback! It sounds like you had a smooth and seamless service visit at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We are always pleased to hear of the full transparency and hospitality that we stive for. We look forward to seeing you again down the road!

July 29, 2025

Great customer service. Highly recommended anyone to Lithia. Rob did a great job. Friendly and knowledgeable. More

by Dan.martinez3466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Jul 30, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Dan, we are thrilled to hear that you had such a positive experience with Rob and the team! Thank you for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities and for recommending us. Safe travels!

July 25, 2025

Rob was great! He went above and beyond and took the time to explain everything clearly. Excellent customer service. More

by Nancy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Jul 25, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hi Nancy, thank you for sharing your feedback about Rob and the team! It is always great to hear that our team went above and beyond for you here at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities and that the communication and knowledge made your experience that much better. We appreciate your business and can't wait to see you next time!

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