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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

Overview
Reviews
Vehicles
4.7
861 Reviews
Call Dealership (509) 231-7066

7171 West Canal Dr

Kennewick, WA

99336

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Showing 861 reviews

November 17, 2025

Lots of nice cars at great prices and with good customer service. Definitely happy with the oil for life option More

by jocast.aguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rivera, Andy Torres, Jose Rivera
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Nov 17, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We love to see this five-star feedback! Thank you for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities and for sharing your appreciation for our inventory and Oil for Life program. See you next time!

November 16, 2025

Everyone there was very nice. I did have to go looking for a sales person after wandering around. I ran into Robert and he was very willing to help me find cars in my price range. More

by auntieneenee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert in sales, Dan Martinez
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Nov 17, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your experience with Robert and the team, we truly appreciate it. We are wishing you many safe miles in your new ride! Please let us know if Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities can help with anything else!

November 14, 2025

Solid service and very professional. They were very timely and communications we excellent. I would return More

by Wbratton7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Nov 14, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're pleased to hear our team provided professional and timely service. Thank you from all of us at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities!

November 12, 2025

Had an appointment at 1pm wasn’t until about 2:30 that my vehicle was taken back for the service. Otherwise went quick after they started. More

by Skigirllauryn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I dealt with that day. 2 separate people, one for check in and a separate for check out
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Nov 12, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for taking the time to leave a review! While we are happy that overall, you enjoyed your visit and that once being worked on our team got you back on the road, we understand the frustration with a wait while having an appointment. We appreciate you patience and business greatly and look forward to seeing you in the future!

November 06, 2025

Communication is timely and professional with the goal of customer care and the best vehicle experience. More

by FamLeaman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
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Nov 07, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Your feedback means the world to our team, thank you! We hope to see you back at Lithia Chrysler Dodge Jeep Ram FIAT of Tri-Cities down the road. Safe travels!

November 04, 2025

I had no issues with the team at lithia dodge of tri- cities 10 out of 10 More

by lealivan13b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Manual soto
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Nov 04, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for taking the time to leave 5-stars! Our team here at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities is happy to hear that your visit went smoothly and that it was a 10 out of 10 experience. We look forward to seeing you again!

November 03, 2025

Excellent service! The staff is knowledgeable, courteous, and highly professional. The service department was efficient, and the oil change was completed quickly. Extre More

by Amy Sams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Nov 03, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your excellent feedback, Amy, about our team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We truly appreciate your business and wish you safe travels. Until next time, safe travels!

November 03, 2025

There service department is friendly and helpful. They don't treat females unfairly, which is nice. They answer all questions. More

by dana091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Nov 04, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hi Dana, our team appreciates the 5-star review! We are delighted to hear our service team here at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities provided you with helpful and respectful, quality service. Thank you for the review!

October 31, 2025

Good service. Had truck done in the agreed upon time. Would use them again for other services. More

by MFM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
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Oct 31, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for this kind review! It is great to hear that you were pleased with your experience and service here at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. We look forward to seeing you again in the future!

October 31, 2025

They team in the service department was awesome, especially Manuel Soto. He provided excellent customer care and service from start to finish. The technicians\mechanics did an amazing job and I'm ve More

by 60teresafreepons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Soto , Alana Ritchie, Donald Stephens, Edwin Perez
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Nov 03, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you so much for your kind words! We're thrilled to hear Manuel and our service team at Lithia Chrysler Dodge Jeep Ram FIAT of Tri-Cities took great care of you. We look forward to assisting you with your future auto care needs. Safe travels!

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