Lithia Honda in Medford - Service Center

Great service My most recent service experience was for an oil change and rear differential service. I was greeted as I exited the car and told exactly where to My most recent service experience was for an oil change and rear differential service. I was greeted as I exited the car and told exactly where to wait while the technician checked mileage. I was checked in quickly and allowed to move to the waiting room. The work was done within the time projected by the technician. Everyone was cheerful and pleasant, and I was treated as a human being, rather than as a number. I've developed MS, so it is especially appreciated when people go out of their way to be helpful and considerate. We have yet to have an unpleasant experience with the service department, and I'm happy to recommend them. More

Front End Issues Clicking noise in the front end was determined by service writer Josh to be Park Safety Switch. Couldn't leave for same day repair due to my schedule Clicking noise in the front end was determined by service writer Josh to be Park Safety Switch. Couldn't leave for same day repair due to my schedule but will return for repair. Fast, friendly service. No charge today so cannot comment on price section below. More

Oil changes I bought my Honda Cross Tour from Lithia Honda with lifetime oil changes. I can bring my car in and get great service without worry. They are always b I bought my Honda Cross Tour from Lithia Honda with lifetime oil changes. I can bring my car in and get great service without worry. They are always busy so I go shopping with a friend in a secondary vehicle while my car gets serviced. The new texting feature was amazing as Josh was able to notify me of a filter to be changed and to ask if I wanted to pay for the cost right on my phone. Thank you, Lithia Honda and Josh, for the exceptional customer service!!! More

very Good Very Good. Was happy with job done and cost. Will go again. Very polite and clean. Will recommend to others. Mr. Wolgamont was very professional. Not Very Good. Was happy with job done and cost. Will go again. Very polite and clean. Will recommend to others. Mr. Wolgamont was very professional. Not a lot of interaction with others More

Josh is great, respectful an professional Josh always takes excellent care of us. He is always friendly and very courteous. He is an asset to your company the dealership is great as well as ma Josh always takes excellent care of us. He is always friendly and very courteous. He is an asset to your company the dealership is great as well as many other people who work there. More

Excellent service Joshua was friendly and very competent regarding the vehicle and the work needed. The tech identified a failed tire pressure sensor and replaced it a Joshua was friendly and very competent regarding the vehicle and the work needed. The tech identified a failed tire pressure sensor and replaced it after I wasinformed of the cost. I appreciated the prompt work as I was traveling at the time. More

Efficient and quick service Diagnosed a tire problem and performed a normal maintenance service in just a few minutes. The service writer explained an improvement in oil used for Diagnosed a tire problem and performed a normal maintenance service in just a few minutes. The service writer explained an improvement in oil used for normal engine maintenance before the work was done. Tire problem was corrected during the service. More

Tires Josh came right over to help when I pulled in service center. Listened well to what I needed and walked me to area to get a price quote on tires. Lis Josh came right over to help when I pulled in service center. Listened well to what I needed and walked me to area to get a price quote on tires. Listened to my concerns but did not pressure me on sale which I appreciated. More

The experience was good. I came there for the airbag recall and they got it done and back to me in only a few hours. They even offered to shuttle me to where i needed to go. I came there for the airbag recall and they got it done and back to me in only a few hours. They even offered to shuttle me to where i needed to go. More

Josh Really Saved Me I blew out a tire that no one in my area had in stock. Josh matched the lowest price I was quoted at another store and had the tire in and installed i I blew out a tire that no one in my area had in stock. Josh matched the lowest price I was quoted at another store and had the tire in and installed in less than 24 hours! I've always been skeptical about taking cars to a dealership, but Josh and this dealership is starting to change my mind! More