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Lithia Hyundai of Odessa

Odessa, TX

4.4
1,554 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,554 reviews

July 31, 2025

Servicing is very good and fast. They all are very polite and smiling faces, thank you so much for your service. More

by TIALTAUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and kind words about the team. It's wonderful to know that you found the service to be efficient and that the staff made you feel welcome. Your feedback is truly appreciated.

July 27, 2025

Did a walk in oil change and seen right away! Everyone was very nice and professional! Loving my 2025 Hyundai Santa Fe Calligraphy hybrid! More

by AMYTIJERINA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for your kind words about the team. It’s wonderful to hear that you enjoyed prompt service and are loving your 2025 Hyundai Santa Fe Calligraphy Hybrid! Your feedback is truly appreciated.

July 25, 2025

He was rude from the start not only to the customers but also to the salesman who initially showed us around, considering he was new. He treated us more like a bother than valued customers. Once we mentione More

by Arizona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Theodore Schroeder
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

It was a great experience during my visit. They did the oil change and filters in a very timely manner. They also informed me of a recall and took care of that at the same time. More

by BRIANSMITH105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and for taking the time to leave this review. It's wonderful to hear that the service was efficient and that you were kept informed throughout your visit. Your feedback is greatly appreciated.

July 19, 2025

I got an oil change done. I went to Sam’s Club while my car got done. It was fast and easy. More

by MIRANDA_DANIELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for choosing us for your oil change. It’s great to hear that the service was fast and easy, and that you were able to take care of other errands while your car was being serviced. Your feedback is truly appreciated.

July 19, 2025

This service was much different from the first time it was in where I was very pleased. Treated more like a bother than I valued customer . Especially irritated by the woman working there that day who wa More

by MOMDTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Lithia Hyundai of Odessa responded

Thank you for reviewing us and offering your sentiment. We hope you can give us another chance to deliver a better level of service as we strive for excellence and hope we can turn this experience around. Please call us at (432) 614-0345 so we can further discuss. Thank you!

July 18, 2025

Wonderful customer service. Arlene was such a sweet, caring young lady. She answered all our questions. She went above and beyond helping us with everything. Mr. Ybarra was grea More

by CELIA.SOTO81
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for highlighting the helpfulness of Arlene and Mr. Ybarra. It's wonderful to hear that you felt supported and comfortable throughout your visit, and that the process was both pleasant and efficient. Your kind words mean a lot to our team.

July 12, 2025

Extremely good . Courteous, caring . Knowledgeable Vinny was friendly and did all he could Ty not only make a sale but make a life time customer More

by edsimmons
Recommend Dealer
Yes
Employees Worked With
Vinny
Jul 16, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for sharing your experience and for highlighting Vinny’s courteous and knowledgeable service. It’s wonderful to hear that you felt genuinely cared for during your visit. Your kind words mean a lot to the team at Lithia Hyundai of Odessa.

July 04, 2025

Very friendly lady helped me when I dropped off my car and picked it up. More

by RUIZ6_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees I interacted with not listed.
Jul 08, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and highlighting the friendly service you received during your visit. It’s wonderful to know that you felt well taken care of both at drop-off and pick-up. Your feedback is truly appreciated.

July 04, 2025

Excelente servicio excelente calidad buenos tiempos para atención al cliente y muy amables muy bien More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Lithia Hyundai of Odessa responded

¡Agradecemos las cinco estrellas! Gracias por calificar a Lithia Hyundai de Odessa y que tenga un buen día.

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