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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.3
911 Reviews
Call Service Center (432) 614-0345

911 Reviews of Lithia Hyundai of Odessa - Service Center

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September 26, 2025

It was quick and Amazing 🤩 great customer service, the attention to me was wonderful. Thank you. More

by LUNYHARAOROZCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 25, 2025

Great customer service in service departmen. Very quick and easy check in, and communication was great for when my car was ready. More

by JENNIFERHERRERA6434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and highlighting the quick and easy check-in process, as well as the communication from our service department. It's wonderful to know that you felt well taken care of during your visit.

September 16, 2025

Went on Saturday and very busy with very little help working but the one female who was checking out customers did a great job considering she was all alone. Curtious and professional. Great job! More

by OLN4812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female not sure name
Report | Print
Sep 17, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and recognizing the efforts of our team member. It’s wonderful to hear that her courteous and professional service made a positive impression, especially on a busy day. Your feedback is greatly appreciated.

September 16, 2025

nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice More

by ISAIAH.HINOJOS
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your enthusiastic feedback! We’re delighted to know you had a positive experience with us.

September 16, 2025

Hyundai dealership is very professional and on piont very understandable and care of customers like More

by LOUSAMANCE.3799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing such kind words about your experience. It's wonderful to know that our team's professionalism and customer care made a positive impression. Your feedback is truly appreciated.

September 16, 2025

I went in early on a Saturday morning and it was already getting busy as expected but I was greet by the young lady with a sweet smile and was very professional, she answered my questions and invited me to More

by Lholt01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know the young lady that checked me in and out. Sorry
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Sep 17, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for sharing your positive experience and kind words about our team. It’s wonderful to hear that you felt welcomed and well taken care of from start to finish. Your feedback about our staff’s professionalism and the efficiency of your service visit is truly appreciated.

September 13, 2025

It was good but very slow. Were there for over 2 hours and we were the fourth car in line. More

by BABYBOY0709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback and for your patience during your visit. We understand that wait times can be frustrating, and your comments are appreciated as we strive to provide a more efficient experience. Your input helps us continue to improve for all of our guests.

September 12, 2025

They were great very nice customer service and the wait was not all that long More

by maryranzaldua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and highlighting our customer service. It’s wonderful to know that you had a pleasant visit and a short wait time. Your feedback is greatly appreciated.

September 11, 2025

Service was fast and friendly. Was told of what service had been finished and what service was being done. More

by FAWNDA1235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and highlighting the speed and friendliness of our team. It's great to know you felt well-informed throughout your visit. Your feedback is truly appreciated.

September 09, 2025

Always happy the customer service. Work done in a timely manner. No complaints so far More

by BLANCAC247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and for your kind words about our customer service. It’s wonderful to hear that you’ve been satisfied with the timeliness of our work. Your feedback is greatly appreciated.

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