John Bleakley Ford - Service Center

Rip off. Poor customer service Just paid $100 for an old change on a super duty. Dealership did not even have courtesy to top off DEF which every other dealership does that I've gon Just paid $100 for an old change on a super duty. Dealership did not even have courtesy to top off DEF which every other dealership does that I've gone too. I will ensure that all of my colleagues and friends visit other dealerships for their service. More

While I did not welcome a car repair, Don Brown kept me informed throughout process. He also offered gentleman to shuttle me home after having my 2005 Escape towed in to John Bleakley Ford in Douglasville, informed throughout process. He also offered gentleman to shuttle me home after having my 2005 Escape towed in to John Bleakley Ford in Douglasville, GA, as I was without transportation. I don't recall this 2nd gentleman's name, but he too was very thoughtful (I know Don was going to have Courtney take me, but she was evidently already at lunch...I offer this as it may help to identify the gentleman, so he too can be thanked for job well done). More