Lithia Toyota of Medford

Friendly, competent service (as usual) Nothing difficult or unusual this time: needed to take advantage of the Lifetime Oil Change I got when I bought this Prius certified used from Lithia, Nothing difficult or unusual this time: needed to take advantage of the Lifetime Oil Change I got when I bought this Prius certified used from Lithia, and I needed a slow leak fixed on one of the tires I bought from them several years back. (Probably the result of hitting some road debris a couple days before I noticed the leak.) Got in at the appointed time and left a while later with a total charge of $0.00. And it looked like they're doing a good job with the COVID-19 safety protocols...thanks! Les More

Great Service! John was extremely professional and was truly dedicated to providing excellent service. I will definitely return to him for any future service needs I John was extremely professional and was truly dedicated to providing excellent service. I will definitely return to him for any future service needs I may have. More

I appreciated John's help in giving me clear understanding about the services I needed for my rav. He also explained about problems that were discovered later during service. understanding about the services I needed for my rav. He also explained about problems that were discovered later during service. More

Great Service! I do not know how much more I can say Great Service! I do not know how much more I can say about Thomas Curphy but his service was great! Good Job Thomas Curphy! Thank You! Great Service! I do not know how much more I can say about Thomas Curphy but his service was great! Good Job Thomas Curphy! Thank You! More

Outstanding service John is an outstanding service writer/manager. Goes out of his way to make sure you are taken care of while also making sure you don't pay for things John is an outstanding service writer/manager. Goes out of his way to make sure you are taken care of while also making sure you don't pay for things you may not need. More

Quick and Efficient Service My experience was very positive from beginning to end. I appreciate having someone meet me at my car to let me know where I should park. The staff w My experience was very positive from beginning to end. I appreciate having someone meet me at my car to let me know where I should park. The staff was friendly and professional, and the service was completed in a timely manner. Plus the waiting area was large enough to accommodate the required social distancing. More

Pleasant and easy. My purchasing experience at Lithia Toyota was pleasant. Everyone was friendly and helpful. And was helpful after sale when I had to call with a couple My purchasing experience at Lithia Toyota was pleasant. Everyone was friendly and helpful. And was helpful after sale when I had to call with a couple questions. More

Excellent communication and quick turnaround Very satisfied with the experience and the quality of repair. Diagnosis was made, parts were ordered, repair was performed, all in the space of two da Very satisfied with the experience and the quality of repair. Diagnosis was made, parts were ordered, repair was performed, all in the space of two days. More

Lithia staff are very courteous, efficient and they are actually interested in helping the customers get their vehicles serviced. If a service is not needed they will tell you. actually interested in helping the customers get their vehicles serviced. If a service is not needed they will tell you. More

Service was done as requested. I would really appreciate having the rep give a more realistic of wait time. One hour turned into 2 hours.. having the rep give a more realistic of wait time. One hour turned into 2 hours.. More