Little Rock Mitsubishi

Reason for Visit: Sales

I recommend this dealer: No

My Review of Little Rock Mitsubishi:
My salesman was great and has helped me out as much as he could however the dealer has taken 48 days to pay off my trade in. Because of this I now have a negative mark on my credit report. The dealer wrote me a letter to send to the finance company that holds the loan to the trade in saying that they made the payment on May 5th 2008 but today May 27th 2008 I was told by Mitsubishi Corporate that nobody at the dealership authorized the payoff and that it was never sent in. Also they were supposed to order some parts to fix a suspension issue with the car pulling hard to the left but this has not been done either. Today when I spoke with the Mitsubishi Headquarters I was told to call the dealership and ask for the general manager, when I did the receptionist asked for my name and recognized that I had called before regarding a payoff and refused to transfer me to the manager. She told me that for payoff I would have to speak with the finance department, which are the people that wrote me the letter saying payment had been sent on May 5th. I am rating Friendliness at a 5 because my salesman was really good but everything else is a 1. I do not recommend this dealer.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Little Rock Mitsubishi:
great price to buy a car

Was this review helpful to you? Yes | No