Livermore Ford

Over promised under delivered I had a Quicklane appointment at 1:30. I arrived at 1:15 & was told that there were running a little longer than usual 1.5-2 hours if I waited which I had a Quicklane appointment at 1:30. I arrived at 1:15 & was told that there were running a little longer than usual 1.5-2 hours if I waited which I was doing. At 3PM I checked in and was told my car was next in line & they would put 2 guys on to get it done quickly. At 4PM I checked in again and still not ready. I was told working on it now should be done shortly. At 4:45 I was upset and they saw that. My car finally came out. It was not washed and did not have new wipers installed as my pre-purchased maintenance agreement states. They said that if I had 10 more minutes they could do the wipers. I said OK but then they said the parts person hash gone home and to come back and they would put the wipers on then. I have been to this dealer several times and all previous appointments went smoothly. This one did not. More

Disappointed and may go elsewhere in the future. I brought my new Nautilus in for service for the first time yesterday. In addition to the standard maintenance, I asked that the windshield wipers be I brought my new Nautilus in for service for the first time yesterday. In addition to the standard maintenance, I asked that the windshield wipers be adjusted. This was not done but instead it was suggested that I get some tools and do the adjustment myself. I was told that there was not enough time to perform this task even though the car was returned to me in the early afternoon. Also, when I was reluctantly given a loaner car, I was advised that in the future I should reserved a loaner as much as three (3) weeks ahead since there were very few loaners available. Needless to say, I was disappointed in the over all experience and May decide to go to the Concord dealership for service in the future. More

Did a good job , very courteous.Took longer than anticipated but had a lot of work done . I left feeling confident that my truck was reliable and dependable and would not leave me on the freeway som anticipated but had a lot of work done . I left feeling confident that my truck was reliable and dependable and would not leave me on the freeway somewhere. More

Service and Recall Repair QuickLane handled the appointment well and I was back on the road. He would have washed it for free but I was pressed for time. QuickLane handled the appointment well and I was back on the road. He would have washed it for free but I was pressed for time. More

Great I took our newer mustang in not long ago for it's free oil change and they did an all over check which was very nice. I took my older mustang in for n I took our newer mustang in not long ago for it's free oil change and they did an all over check which was very nice. I took my older mustang in for new brakes and some repairs and they did an amazing job. Don was very kind and helpful. More

Excellent experience. Jay Nadi and the rest of the Sales Team/ Finance were fabulous great time buying this little car. My son loves his New Mustang Team/ Finance were fabulous great time buying this little car. My son loves his New Mustang More

Oil change Always get top notch service at Livermore Ford. The service reps always give honest recommendations if a certain service action is really needed at t Always get top notch service at Livermore Ford. The service reps always give honest recommendations if a certain service action is really needed at this time of the car being in for service. More

Create experience Jay Nadi was a pleasure to work with a Livermore Ford. He just sold me a F-250 yesterday and the entire process was second to none. From the initial g Jay Nadi was a pleasure to work with a Livermore Ford. He just sold me a F-250 yesterday and the entire process was second to none. From the initial greeting, thru the test drive and ultimately the negotiation of the deal. Pleasure doing business with the Livermore Ford team and Jay specifically! Cheers,Bob More

Alex and the whole crew at Livermore Ford/Lincoln is top notch. Communication was smooth and constant. Couldn’t imagine getting my Aviator serviced anywhere else. notch. Communication was smooth and constant. Couldn’t imagine getting my Aviator serviced anywhere else. More

I'm extremely happy with the dealership in Livermore particularly with the service of the Service Advisor Robert Wetterau and the Technician ( whom may have been Jonathan Lovell). They took the time to particularly with the service of the Service Advisor Robert Wetterau and the Technician ( whom may have been Jonathan Lovell). They took the time to actually listen and actually work do the job right More