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Livermore Ford
Livermore, CA
564 Reviews
Welcome to Livermore Ford
Where we prioritize customer service and offer a premium collection of new, used, and certified pre-owned vehicles. Our top-tier collection of Ford vehicles at our Ford dealership in Livermore complement our goal to meet all of your automotive needs with a state-of-the-art service center, parts department, and finance office. Our team has the knowledge and capabilities to help you find, finance, and maintain a Ford vehicle from our Ford dealership. Get even more benefits over the life of your vehicle with the Livermore Ford 5 Point Value Guarantee.
Our team of certified service technicians are eager to help you maintain your investment with major and minor auto repairs at our Ford dealership service center. Our parts department supplies genuine OEM parts and accessories to help you customize or accessorize your new or used vehicle.
Convenience is the name of the game, which is why we offer an interactive web platform that makes online car buying a reality. The website for our Ford dealership in Livermore offers auto financing tools and specs on our available inventory. We are here to enhance your car-buying experience. Contact the friendly team at Livermore Ford today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 564 reviews
November 30, 2019
Excellent service and outstanding customer service Went in on Black Friday to search a family car. I walked out with the car I wanted and the price I am happy with. Thank you so much for the time and Went in on Black Friday to search a family car. I walked out with the car I wanted and the price I am happy with. Thank you so much for the time and and effort for everyone who helped me get the deal done! Outstanding and excellent service I received , and I am truly grateful for the effort they put in to help me drive home my dream car! I don't want how to express my happy and thankful feeling with this dealership other than leave them a FIVA STAR review! Thank you very much! More
by loveschocos
Employees Worked With
Dina Martinez, and others who helped me.
November 25, 2019
Great service and good deals Very good service and great staff. They always have a coupon so I never have to pay the full price for services. I have been their customer since I bo Very good service and great staff. They always have a coupon so I never have to pay the full price for services. I have been their customer since I bought the car and will keep going there for service. More
by Paulo Gallotti
Employees Worked With
Don
November 24, 2019
Our family was taken advantage of and lied to here. There's not really a way to sugar coat it... We got down to a certain price point that was agreeable, then while my husband was out with baby I signe There's not really a way to sugar coat it... We got down to a certain price point that was agreeable, then while my husband was out with baby I signed papers (while trying to manage the 5 year-old). Not until the next day did we realize the contract was a different price and it was too late. They keep insisting it was the amount we agreed to (a lie) and even higher management and owner have not responded to requests to fix it. Very dishonorable and deceitful. I would NOT take your family there. More
by Mrs. P
Employees Worked With
Miguel, Neil, John in finance
November 22, 2019
The best experience in the bay! Haroon and Shabon Sultan assisted me at first with my used vehicle which was purchased 7 months ago. And Dave in service helped me with servicing my vehicle. They cleaned my assisted me at first with my used vehicle which was purchased 7 months ago. And Dave in service helped me with servicing my vehicle. They cleaned my vehicle and made it look amazing before handing the keys over. I’ll be returning soon for a new vehicle. More
by leilahauck
Employees Worked With
Haroon - Shabon - Dave in service
November 22, 2019
Purchase of used F250 My Wife and I had a pleasant experience purchasing a used 2019 F250 Lariat. Scott B. was extremely polite and courteous. We would recommend Liver My Wife and I had a pleasant experience purchasing a used 2019 F250 Lariat. Scott B. was extremely polite and courteous. We would recommend Livermore Ford to anyone looking for a used or new vehicle. More
by dave
Employees Worked With
Scott B.
November 22, 2019
10,000 service using their express line i got my car done in 1 hour with all items checked--also they checked my battery and found that i needed an full charge (w using their express line i got my car done in 1 hour with all items checked--also they checked my battery and found that i needed an full charge (which was done) More
by marieandbobmcg
Employees Worked With
alex ramirez
November 22, 2019
From beginning to end, has to be the best purchase experience I’ve ever been through. Sales guy Don top notch very Knowledgeable, sales manager very helpful, finance guy awesome. Thank you all for the experience I’ve ever been through. Sales guy Don top notch very Knowledgeable, sales manager very helpful, finance guy awesome. Thank you all for the wonderful experience. More
by Jimmy
Employees Worked With
Don
November 20, 2019
Very polite and professional. Went above and beyond for my beat up Ranger. Would go back again if I could afford it. Thanks again. Rob MacLean, Livermore my beat up Ranger. Would go back again if I could afford it. Thanks again. Rob MacLean, Livermore More
by labuzan
Employees Worked With
Don’t recall
November 19, 2019
Service update Alex handle everything very good and had me in and out in no time I was in and out in a little over one hour, which was important to me. I thank him Alex handle everything very good and had me in and out in no time I was in and out in a little over one hour, which was important to me. I thank him for that More
by Georgep925
Employees Worked With
Alex Ramirez
November 13, 2019
Excellent. I bought my 2019 Explorer here, it had a couple of minor issues. They listened, walked the car with me so we were all on the same page about what nee I bought my 2019 Explorer here, it had a couple of minor issues. They listened, walked the car with me so we were all on the same page about what needed to be done and got it all taken care of. Got me a Lyft back to the office, and sent one to pick me up at the end of the day. Service guys were all very nice, very personable. More
by StephM
Employees Worked With
Roger B.
