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Livermore Ford - Service Center

Livermore, CA

4.3
138 Reviews

138 Reviews of Livermore Ford - Service Center

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June 08, 2025

Excellent service, highly recommended. Luis was very helpful and answered all my questions promptly, fast and 5-star service. Good job!! More

by Caspian Motors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 31, 2025

Faisal was a great service advisor. No stress experience, transparency, no push for extra unneeded service. No xx. More

by Eduardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Faiez
May 29, 2025

Faraz was a fantastic advisor who helped me right away fix all of the concerns with my vehicle in an efficient and professional manner. Swift and easy, thank you Faraz, I will see you next time I am in fo More

by Ramirezjulian282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamayun Faraz
May 29, 2025

Great service they offer me a Lyft. Good stuff, I will go back for service More

by stevo.lacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blonde girl in service
May 24, 2025

Mary went out of her way to take care of my needs. We had a rocky start due to unforeseen events, but she made the problems disappear. She did a great job and needs to be recognized for her result, More

by neilbellinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Garcia
May 24, 2025

Livermore Ford stands behind their products and work with integrity! I purchased a used vehicle from them with a lifetime powertrain warranty they provided at no cost. They replaced the engine and did subse More

by danc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
May 14, 2025

Lack of communication in your service department hard to get ahold of advisors had truck all day with a 730 appointment for 2 hours of work that’s why I set an appointment so my truck wasn’t tied up all da More

by mountainman0527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam spade
April 22, 2025

This dealership is my favorite. Vernon is very knowledgeable and can execute his job it with class. He is the best, busy and still always attentive. It was, awesome working with Ve More

by Samy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon and Kenny
April 19, 2025

I was there primarily for the annual service. Advisors were helpful and the tech I spoke with was very knowledgeable and took the time to answer my questions. More

by T W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon Mayeux and the other svc advisor, Nicholas the svc tech
April 17, 2025

Great customer service and communication with Louis in the fleet service department. We will continue to bring trucks in for service and warranty. More

by RANSOME CO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Lanza
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