Livermore Ford - Service Center

always nice I love taking my mustang gt here. They always are done in a timely fashion and always are upfront with my car's needs if need be. 10/10 service! I love taking my mustang gt here. They always are done in a timely fashion and always are upfront with my car's needs if need be. 10/10 service! More

Timely, thoughtful service The service representative Don was thorough and thoughtful handling my needs today. All I needed was oil and filter change---from the car's digital di The service representative Don was thorough and thoughtful handling my needs today. All I needed was oil and filter change---from the car's digital display...Don got me in that day and it was half an hour turnaround. Car washed too. Very energizing to drive out with a clean well-serviced Escape. All smiles in my house. More

Explorer Scheduled Service 15,000 mile service for my Ford Explorer - Brought in for the "works". No appointment made - was in and out in reasonable time. Kept informed on s 15,000 mile service for my Ford Explorer - Brought in for the "works". No appointment made - was in and out in reasonable time. Kept informed on status of service. More

Excellent service & timeliness Alex Ramirez came through with great service and got me on the road in a timely fashion. I needed new keys with computer chip and Alex got the work c Alex Ramirez came through with great service and got me on the road in a timely fashion. I needed new keys with computer chip and Alex got the work completed quickly,. I highly recommend Ford Livermore. More

Took my car in for the first service. Work was performed quickly and service advisors were very courteous and accommodating. They even included a complementary wash. quickly and service advisors were very courteous and accommodating. They even included a complementary wash. More

Fifty+ year customer I first bought vehicles from Bud Gestri Ford dealership in the early 1960's from salesman Tom Miller.to our current vehicles. Through the years I h I first bought vehicles from Bud Gestri Ford dealership in the early 1960's from salesman Tom Miller.to our current vehicles. Through the years I have purchased both used Ford Program Town Cars and first new vehicle, a 1970 1/2 ton pickup; Currently I drive a 2010 Expedition LTD and my wife still loves our 2001 Expedition Eddie Bauer. Although I have owned well over fifty vehicles, most have been Ford products purchased from our local Ford dealership.' I highly recommend their maintenance services and used & new vehicle sales departments. More

Not what we paid for. The service was excellent even though we purchased the PremiumMaintenance Plan, we were charged for the repair. When we purchased the car and the plan The service was excellent even though we purchased the PremiumMaintenance Plan, we were charged for the repair. When we purchased the car and the plan, we were told "we would only pay for gas and tires until 03-03-22". The plan expires at that date or 100,000 miles. The finance guy repeated this statement many times to my husband, son and myself and that's why we purchased the plan. More

Great Service I had a warranty issue, Bobbie in service took care of everything. Accurate estimate of time, ordered my parts prior to taking the truck. Had a rental I had a warranty issue, Bobbie in service took care of everything. Accurate estimate of time, ordered my parts prior to taking the truck. Had a rental truck lined up for me to replace mine. More

Kristin was awesome to work with. She update me during the process and had me out in a reasonable time frame. Happy Holidays to Livermore Ford the process and had me out in a reasonable time frame. Happy Holidays to Livermore Ford More

Routine service - oil change Visited Ford Quick Lane, Livermore for scheduled routine oil change on my 2016 Ford Explorer Platinum purchased new at this dealership. The job was co Visited Ford Quick Lane, Livermore for scheduled routine oil change on my 2016 Ford Explorer Platinum purchased new at this dealership. The job was completed to my satisfaction and in a timely manner. More