Livermore Ford - Service Center

Quick Lube I had my Lincoln MKC in for it's regular service. Everything went smoothly and all the work was done along with a car wash. I had my Lincoln MKC in for it's regular service. Everything went smoothly and all the work was done along with a car wash. More

Great experience in this dealership. Very friendly customer rep who scheduled my service. Very friendly service advisor who took care of everything including my shuttle. Overall very satisfied. Thanks customer rep who scheduled my service. Very friendly service advisor who took care of everything including my shuttle. Overall very satisfied. Thanks and God bless. More

Absolutely the worst experience ever. I brought my truck in at 0730 for an 0800 appointment for an oil change and possibly a recall for the door latch. Called at 1230 and was told no one knew any updates an in at 0730 for an 0800 appointment for an oil change and possibly a recall for the door latch. Called at 1230 and was told no one knew any updates and I’d get a call back, at 2:15 I call back to be be told nothing has been done at all. 7 hrs and my oil change that I had an appointment for was not even completed. No one should clever go here for any service. It is not the first time of bad experience here and I will never return More

Great service and good deals Very good service and great staff. They always have a coupon so I never have to pay the full price for services. I have been their customer since I bo Very good service and great staff. They always have a coupon so I never have to pay the full price for services. I have been their customer since I bought the car and will keep going there for service. More

10,000 service using their express line i got my car done in 1 hour with all items checked--also they checked my battery and found that i needed an full charge (w using their express line i got my car done in 1 hour with all items checked--also they checked my battery and found that i needed an full charge (which was done) More

The best experience in the bay! Haroon and Shabon Sultan assisted me at first with my used vehicle which was purchased 7 months ago. And Dave in service helped me with servicing my vehicle. They cleaned my assisted me at first with my used vehicle which was purchased 7 months ago. And Dave in service helped me with servicing my vehicle. They cleaned my vehicle and made it look amazing before handing the keys over. I’ll be returning soon for a new vehicle. More

Very polite and professional. Went above and beyond for my beat up Ranger. Would go back again if I could afford it. Thanks again. Rob MacLean, Livermore my beat up Ranger. Would go back again if I could afford it. Thanks again. Rob MacLean, Livermore More

Service update Alex handle everything very good and had me in and out in no time I was in and out in a little over one hour, which was important to me. I thank him Alex handle everything very good and had me in and out in no time I was in and out in a little over one hour, which was important to me. I thank him for that More

Excellent. I bought my 2019 Explorer here, it had a couple of minor issues. They listened, walked the car with me so we were all on the same page about what nee I bought my 2019 Explorer here, it had a couple of minor issues. They listened, walked the car with me so we were all on the same page about what needed to be done and got it all taken care of. Got me a Lyft back to the office, and sent one to pick me up at the end of the day. Service guys were all very nice, very personable. More

Labor and materials were Overcharged NEVER WILL WE GO BACK.. CHARGED TOO MUCH WITH POOR QUALITY REPAIRS. BRANDON WAS NOT HONEST ON THE REPAIRS AND MATERIALS NEEDED.. NO NO NO NO NO NO NEVER WILL WE GO BACK.. CHARGED TOO MUCH WITH POOR QUALITY REPAIRS. BRANDON WAS NOT HONEST ON THE REPAIRS AND MATERIALS NEEDED.. NO NO NO NO NO NONO NONONONONO More