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Livermore Honda - Service Center

Livermore, CA

4.6
94 Reviews

94 Reviews of Livermore Honda - Service Center

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December 16, 2024

IThink Cassidy is very knowledgeable about her job and explains everything well.She is very cordial. More

by DOESNOTHAVE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Streeter
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December 13, 2024

Over charged me but don’t want to give me full refund, take times to call and go to the site to try solve the problem More

by LU1336MING
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nena Mesa-Morales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassidy Streeter
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Dec 14, 2024 -

Livermore Honda responded

Thank you for speaking with me about your concerns and giving me the opportunity to resolve the issue with billing. We strive to get everything correct the first time and deliver a 5-star experience, but in this instance it took more time. I appreciate your patience and I am glad we were able to refund you the amount that you requested. Please reach out to me or our team if you have any further concerns or questions. Thank you, David MacDonnell, Service Manager

December 04, 2024

easy comunication plus great coffee wsh my recall parts would get in sooner rather than later More

by PATN426
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassidy Streeter
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December 03, 2024

Excellent service fast and professional Clean on time an extra service would be to wash cars after service More

by CAMBRA1932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David MacDonnell, Marvin Baker, Kassidy Streeter
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December 01, 2024

Scheduling the Appointment was easy, Kassidy was helpful in explaining the service details and the inspection results clearly. Would recommend Livermore Honda for all your vehicle services More

by SATISH_JOSYULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Streeter
Report | Print
November 30, 2024

This is my first time to your store. Your staff is very nice, and service quickly. Thanks and I appreciated your excellent service. More

by cai.xiaoli
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kassidy Streeter
Report | Print
November 30, 2024

Livermore Honda is Great! Cassidy was terrific! She was friendly, efficient and took good care of me. More

by sueharding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Streeter
Report | Print
November 27, 2024

Efficient, pleasant, knowledgeable. Kassidy is wonderful to work with. I will go nowhere else for service. More

by JJANZEN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Streeter
Report | Print
November 23, 2024

The staff give me good service for my car accident ! Thank you so much have a nice day. More

by Kennyfung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 22, 2024

A great place to get my Honda services and very helpful people in the service., More

by UBA216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Streeter
Report | Print
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