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Livermore Honda - Service Center

Livermore, CA

4.6
94 Reviews

94 Reviews of Livermore Honda - Service Center

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November 22, 2024

She is very informative and helpful. Excellent customer service. We will definitely come back as long as she is there. More

by ROSEYWONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassidy Streeter
November 22, 2024

I'm happy with the service overall, but extremely disappointed to learn the finance manager lied about the prepaid maintenance not expiring when explicitly asked the question. With COVID changing so More

by DAVID.LESLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finance manager in December 2019, Marvin Baker
November 15, 2024

Kassidy was great. Provided excellent and prompt service with a smile. She communicated very effectively and in a professional way. Keep up the good work! More

by paulotoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Streeter
November 10, 2024

Kassidy does her job well. I appreciate her clear communication and on time service. The following is outside of her control, but the fuel pump recall (12/21/23) on my 2019 Pil More

by WILLIAMMCCONACHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Streeter
November 09, 2024

They did everything they promised. Getting parts for recalls was a problem for both vehicles, More

by JLWARNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Streeter
November 06, 2024

Always gives me great fast service. The shuttle service is great and convenient. I would not want to take my car needs no place other then LIVERMORE HONDA. More

by SAMHARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassidy Streeter
November 05, 2024

There are times I’m really pleased with the service ( like the last time I had my car serviced) and times I just feel like screaming. So it’s complicated More

by C.EIROA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

The dealership is amazing to work with and made the service process very smooth and easy More

by JREYNOLDS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassidy Streeter
October 30, 2024

Very attentive and they have informed you how the process of your car is going More

by HEC100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Streeter
October 30, 2024

Very knowledge kind excellent customer service . . quickly greeted me when I walked into the store . I will return and continue to service my vehicle at Livermore Honda More

by pebble3k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David MacDonnell, Marvin Baker, Kassidy Streeter
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