Livermore Maserati
Livermore, CA
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Not very friendly crew , specially when not getting the amount of money they wish from a client. I left with not much info about my purchase, amount of money they wish from a client. I left with not much info about my purchase, More
The dealership had no idea I had ford points and count find them for a while. Service was good. Is there a way not to get so many emails, it constant find them for a while. Service was good. Is there a way not to get so many emails, it constant More
My service person was very accommodating, but I must say I was a little shocked on pricing. I was quoted $400 to replace one battery, $160. To replace my air filter. That being said I try to stick with I was a little shocked on pricing. I was quoted $400 to replace one battery, $160. To replace my air filter. That being said I try to stick with just basic service needs. Also on average it takes 3hrs for an oil change Generally all the staff is great, this is my 5th F-250 which I typically get 300k plus miles More
Treatment is not what it should be for the brand. Customers, I think, expect more and a greater level of professionalism. Additionally, not upholding promises on the due bill from when I purchased my Customers, I think, expect more and a greater level of professionalism. Additionally, not upholding promises on the due bill from when I purchased my new Maserati. And frankly, the "sales manager" was not being polite when I tried to resolve it. I provided proof from the paperwork they provided me, and followed up 3 times, and still no one is getting back to me. More
Customer service here is good. They’re a little dry and non accommodating but if you push for something then they will try and make it happen. There is no real decent coffee, espre They’re a little dry and non accommodating but if you push for something then they will try and make it happen. There is no real decent coffee, espresso or latte machine in the office. More
I brought it in early in the morning. Appointment was for 1:30. It took them 4 hrs to do an oil change. When I asked about other concerns it was wanting them to look at the said they woul Appointment was for 1:30. It took them 4 hrs to do an oil change. When I asked about other concerns it was wanting them to look at the said they would charge me over $200 to check each one. There me incentive for me to return. More
Customer service was excellent, I was informed of everything that needed to happen with the car. The waiting area was nice, clean and comfortable. I received excellent service all around. everything that needed to happen with the car. The waiting area was nice, clean and comfortable. I received excellent service all around. More

