Loganville Ford

I purchased a new truck from Loganville Ford in November 2023, hoping for a seamless and enjoyable experience with my new vehicle. Unfortunately, my excitement quickly turned to frustration due to a series 2023, hoping for a seamless and enjoyable experience with my new vehicle. Unfortunately, my excitement quickly turned to frustration due to a series of issues and unsatisfactory service. Firstly, I encountered a significant problem with the transmission. Just a few weeks after driving off the lot, the transmission began malfunctioning. Despite the urgency of the issue, no loaner vehicle was provided, which left me in a difficult situation as I rely heavily on my truck for daily activities. After considerable inconvenience, the transmission was eventually fixed. Next, the trailer brake module faulted, which was another unexpected problem. While this issue was addressed and resolved more promptly than the transmission, it added to my growing dissatisfaction. The most persistent problem has been with the air conditioning system. Despite multiple attempts to fix it, the issue remains unresolved. The dealership's service team seems to be at a loss, with no clear idea on how to resolve the persistent air conditioning problems. This ongoing issue is particularly frustrating as it significantly impacts comfort, especially in warmer weather. Overall, my experience with Loganville Ford has been disappointing. While the initial purchase process was smooth, the subsequent vehicle issues and lack of adequate service and solutions have left me regretting my decision. I hope the dealership improves their customer service and technical expertise to better serve future customers. For now, I cannot recommend Loganville Ford based on my experience. More

Easy purchase Kenneth was awesome went there with intent to order truck but found one on lot thanks to order truck but found one on lot thanks More

Every one worked hard to make the deal. Also once the deal was made pushed through the financing paperwork quickly because they knew we had an appointment. Also once the deal was made pushed through the financing paperwork quickly because they knew we had an appointment. More

Knowledgeable- friendly- motivated staff that were helpful at every turn. Would definitely recommend this dealership to anyone! helpful at every turn. Would definitely recommend this dealership to anyone! More

Max was very helpful and knowledgeable of the sale and purchase of vehicle. He took his time and answered all questions and concerns. purchase of vehicle. He took his time and answered all questions and concerns. More

Very easy process when I got my 2023 ford bronco outer banks edition. Great sales from Andrew and the rest of the people I interacted with. banks edition. Great sales from Andrew and the rest of the people I interacted with. More

They were friendly and helpful. They welcomed us as soon as we arrived. They quickly resolved any problems we had. They welcomed us as soon as we arrived. They quickly resolved any problems we had. More

Loganville Ford had the exact Bronco Sport that we had been looking for! This is the second vehicle we have purchased from Loganville Ford. Gerald was our salesman and he was wonderful to work with. He been looking for! This is the second vehicle we have purchased from Loganville Ford. Gerald was our salesman and he was wonderful to work with. He was very friendly and answered all our questions. We had a great experience with Loganville Ford. More

The team at Loganville Ford took wonderful care of me. Keith was a blessing throughout the whole experience. I will be returning there when we purchase our next vehicle. Keith was a blessing throughout the whole experience. I will be returning there when we purchase our next vehicle. More

Received a great car from this dealership but the communication responses were bad. Still waiting on a response from them after a week in regards to the car's factory code. communication responses were bad. Still waiting on a response from them after a week in regards to the car's factory code. More