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Lone Star Chrysler Dodge Jeep Ram

San Antonio, TX

4.3
97 Reviews
Ready to buy a vehicle or come in for a service appointment? Enjoy complimentary snacks, coffee, tea, and wi-fi while you wait!
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8811 IH35 South

San Antonio, TX

78211

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Showing 97 reviews

October 29, 2025

Quick,Easy and price for repair was reasonable thanks Bruno I will be back you are a true professional. More

by dashonbacon1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruno
Oct 29, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lone Star Chrysler Dodge Jeep Ram!

October 27, 2025

I’ve personally purchased three vehicles from this dealership, and my family has likely bought around ten over the years. Unfortunately, every single experience we’ve had has been marked by poor custo More

by CATHERINE1635
Recommend Dealer
No
Employees Worked With
I don't know his name, he was wearing a green polo shirt and in the service area when I was getting an oil change. He was sitting at the computer on Tuesday around 10 AM.
Oct 30, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for providing this feedback, Catherine, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 27, 2025

Very helpful and respectful and I like how they work to give me the best deal More

by Jonathanamador566
Recommend Dealer
Yes
Employees Worked With
Kenny
Oct 27, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 25, 2025

The service was excellent and everyone was courteous. I would give every one a 5 star rating if five were the top rating. THANK 😊 YOU More

by ramirezjuanita547
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 25, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 25, 2025

Services are ready timing was just right oil change is always great service service department is awesome thanks again More

by dorivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 25, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 23, 2025

Patient and knowledgeable throughout the entire process," "Made the whole process smooth and ensured I felt comfortable," and "[Daniel] was incredibly communicative and explained complex details clearly". More

by OLALDE_STAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Willis and Mr Alvarado
Oct 23, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for choosing Lone Star Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 22, 2025

Acceptable and transparent pricing: Honoring company discounts without hesitation and avoiding hidden fees. Building an affinity with great communication skills. More

by OLALDE_STAR
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 22, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lone Star Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

October 21, 2025

DJ and the team at Lone Star always do a fantastic job! Thanks for the help! More

by j_pyle92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
Oct 21, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 20, 2025

Excellent service and staff very efecient Will def come back for future service Bruno did a great job More

by greenj210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruno
Oct 20, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 18, 2025

Work done appears to have been done correctly however time it takes to get work done need to improve. More

by lydia.sanmiguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruno
Oct 19, 2025 -

Lone Star Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Lydia, and we look forward to working with you again.

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