Long Beach Mitsubishi

Reason for Visit: Sales

I recommend this dealer: No

My Review of Long Beach Mitsubishi:
Long Beach is 6 hours away from where I live, but they were selling 2006 Lancer Evo 9s under invoice (28,999). So I called and talked to the GM and worked out a deal, faxed him my paper work, and he told me I was approved at a rate I wanted. So I sell my car the next day, rent a one way rental car, and drive 6 hours to LA. When I get to LA I drop my car off at LAX and call Long Beach to have them come pick me up. One of the sales people answers and rudely tells me its to far (15 min drive) and hangs up. So I am forced to get a taxi and pay $55 to get to the dealership. When I arrive I pick out the car I want and sit down to sign the paper work. The sales person tells me I am not approved for the EVO 9 and I can only purchase the EVO RS. They call the GM I dealt with and he says that he never said I was approved. I ask to speak with a district manager, but they somehow don't have his number and are unable to reach him. While talking to their finance manager he walked away in the middle of our conversation and disappeared in the back not to be seen again. So here I am 6 hours away from home with no car... I break down and get my friend to cosign with me to get approved for the EVO 9 and they come back with 16% interest rate. So after 8+ hours of arguing I leave the dealership with nothing. I am forced to rent another car and drive 6 hours back to Sacramento. I am out of $300 in traveling expenses. The next week I went to a local dealership and was approved for a 2006 Lance Evo 9 in 5 mins at the rate I wanted! I have never been treated so rudely ever! Long Beach Mitsubishi is nothing, but a bunch of liars and crooks. They are not running a dealership they are running a SCAM...

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Reason for Visit: Service

I recommend this dealer: No

My Review of Long Beach Mitsubishi:
Whole dealership looks like it's going to be closed in 3 days.Employees walking around with long faces, nobody is truying to help you or even say "hi" to you. Other ones in front of computers playing games or just reading something. They didn't even notice when I walked inside the service!! I was in for a simple oil change. Took them 1 hour 20 min to do the work plus 10min for negotiation and imputing data. At the end they didn't even try to put window sticker (reminder) that oil was changed or to give me information what type of oil is inside of my car!!! They will not see my face there ever again !!! This is to anyone who is trying to do business with these guys! Find another dealership and don't waste your time and nerves with this, should I even call this place a dealership?

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