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Long Cadillac
Southborough, MA
255 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 255 reviews
October 06, 2025
Nio presure to buy a car and they take a lot of time to show and test dri time to show and test dri More
by EBBELINGBOB
Verified CustomerEmployees Worked With
October 04, 2025
I bought my car there. Sales department is great service the vehicle their service is great. Sales department is great service the vehicle their service is great. More
by RAM53
Employees Worked With
October 03, 2025
I have always had good service since the purchase of my car. Keep up the good work car. Keep up the good work More
by Lucy lowre
October 02, 2025
The service advisor Dana was professional and knowledgeable. The dealership went above and beyond to fix my car under the warranty saving me thousands. Major kudos to mechanic that fixed my car . knowledgeable. The dealership went above and beyond to fix my car under the warranty saving me thousands. Major kudos to mechanic that fixed my car . I’m am a loyal and very appreciative customer of Long Cadillac. More
by tomnjenn1
September 29, 2025
Great buying experience with Bruno. Extremely knowledgeable about the car, no pressure to buy, but we did. Loving the Cadillacs Optiq. We bought several accessories after buying th Extremely knowledgeable about the car, no pressure to buy, but we did. Loving the Cadillacs Optiq. We bought several accessories after buying the car. Eric in parts was fantastic. Just a great all-around experience. More
by thomas.sherrill
September 27, 2025
I purchased a preowned vehicle from this dealership, and I worked with Bruno, who is great. We received excellent service, did not feel pressure at all, and got a great deal. They did not try to sell us any I worked with Bruno, who is great. We received excellent service, did not feel pressure at all, and got a great deal. They did not try to sell us anything, they helped us buy. The sales and finance department was excellent, and I recently brought the vehicle into service for a quick oil change and recall update. I intend to use this dealership, moving forward for all service. More
by Chatz
September 27, 2025
Just purchased an xt5, my only experience with service so far is an inspection sticker far is an inspection sticker More
by tromjf60
September 25, 2025
Excellent and timely service in all aspects. Brian is very knowledgeable about Cadillac and is a pleasure to work with. Q Brian is very knowledgeable about Cadillac and is a pleasure to work with. Q More
by I johnquinn711
Employees Worked With
September 17, 2025
Disappointed in the service and the process. The salesperson was great but the expectations weren’t set properly. Paid me for my vehicle $4,000 lower than carmax. Tried to do a 2-1 deal. Got me The salesperson was great but the expectations weren’t set properly. Paid me for my vehicle $4,000 lower than carmax. Tried to do a 2-1 deal. Got me on the first deal and didn’t move at all on the pricing for the 2nd one. I won’t be back and I’ll make sure to warn others friends. Update, after I submitted my review I worked with Brian the sales manager and we came to an agreement on another sale. He’s been amazing to work with. More
by Ashton
