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Long Lewis Ford Lincoln of Hoover

Hoover, AL

4.8
137 Reviews

2551 John Hawkins Parkway

Hoover, AL

35244

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137 Reviews of Long Lewis Ford Lincoln of Hoover

November 02, 2021

Very pleasant and stress free experience with the purchase of my new truck. Blake Lawson is an excellent salesman and representative of the dealership. More

by JohnG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lawson
Nov 09, 2021 -

Long Lewis Ford Lincoln of Hoover responded

You are absolutely correct, John! Blake is one of the best - that's why we keep him! ;) We appreciate you leaving us a 5 star review and we look forward to assisting you again in the future!

October 30, 2021

I have been a customer of Long Lewis Hoover for at least 20 years. When I was a resident of Florida, my rep would find a vehicle for me and deliver it to me. Now that I am residing in the Birmingham a More

by Billpeg11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Wilson
Nov 09, 2021 -

Long Lewis Ford Lincoln of Hoover responded

This is one of the best reviews we've read today! Thank YOU, Bill, for taking the time out of your day to send us this awesome review! Bradley is such an asset to this company and we are so luck to have and also customers like you! We look forward to our next opportunity to "knock your socks off". :)

October 18, 2021

I really feel special taking my car to Long Lewis. They are on time every time no long waits. It's a great place to have your car serviced. More

by alaprez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wai NG
Oct 19, 2021 -

Long Lewis Ford Lincoln of Hoover responded

Thank you so much for the 5-stars! We are thrilled to hear you received excellent service from our staff. We appreciate you loyalty and hope to see you again! :)

October 14, 2021

I have aways been satisfied with the professional service at Long Lewis Ford Lincoln of Hoover. More

by jeansizemore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Oct 27, 2021 -

Long Lewis Ford Lincoln of Hoover responded

We are so glad you had a pleasant experience with us. Thank you for the 5-stars! :)

September 27, 2021

Service was perfect! I came in without an appointment to get my cabin filter replaced. I was immediately helped by friendly staff! Waited maybe 15 minutes!! I’ll definitely be back for further service issue More

by steveswanagin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wai, another service employee, fairly new, name??
Oct 27, 2021 -

Long Lewis Ford Lincoln of Hoover responded

We're so glad we could make this an easy fix for you! Thank you for the 5-stars! :)

September 25, 2021

Had a leaky tire that could not be repaired. They didn’t have one in stock, but went out of their way to get one for us so we wouldn’t have to come back since we live 60 miles away. Great customer service. More

by twin2by5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Bowlin
Oct 27, 2021 -

Long Lewis Ford Lincoln of Hoover responded

Glad we could make this right for you! Thank you for the 5-stars!

September 22, 2021

I brought my Ford F150 in for a 10,000 mile service on a Saturday before heading out of town on Sunday and got everything done and was out of there in 45 minutes! The service provided was professional and v More

by Jcrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Bowlin
Sep 22, 2021 -

Long Lewis Ford Lincoln of Hoover responded

We are so happy to hear that you were pleased with our services! We appreciate the 5-stars. We take pride in our customer satisfaction and we thrilled to hear it showed! :)

September 19, 2021

Jim Bates was awesome throughout the process of me ordering and obtaining my new 2021 F250. I greatly appreciated the way he kept me updated and informed weekly due to chip shortage delays. I am very More

by Hadrian Sr.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bates
Sep 22, 2021 -

Long Lewis Ford Lincoln of Hoover responded

Jim is fantastic and were so glad to hear that you agree. Thank you so much for the 5-stars! We hope you enjoy your new F150!

September 15, 2021

I really appreciate the communication during the repair to my door. Also, the friendly service. Thanks! More

by Mathew
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Bowlin
Oct 27, 2021 -

Long Lewis Ford Lincoln of Hoover responded

Thank you so much for the 5-stars! We're glad we could effectively communicate with you throughout this process.

September 13, 2021

I currently on 2020 F-150 that I bought new. Previously I owned a 2016 F-150. I believe that I was treated fairly on my trade-in and purchase. I bought from Long Lewis primarily because of Mr. Johnny Bowlin More

by Greg.ducks@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Bowlin
Sep 22, 2021 -

Long Lewis Ford Lincoln of Hoover responded

Greg- thank you so much for the 5-stars! Johnny is great and we are so thankful to have had him apart of our team as long as we have. We appreciate the kind words!

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